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The Senior Associate, Global Mobility is responsible for providing expert support in managing the relocation and immigration processes for employees, executives, and their families. This includes assisting with visa applications, work permits, residency processes, and providing guidance on the relocation logistics such as housing, schooling, and cultural adaptation.
Job Responsibility:
Advise clients and employees on the appropriate visa or work permit requirements based on the destination country
Prepare and submit visa and work permit applications, ensuring compliance with local immigration laws and regulations
Maintain accurate records of visa status, renewals, and deadlines
Liaise with immigration authorities and legal professionals to resolve issues and expedite processes
Keep up to date with changes in immigration laws and policies to provide accurate information to clients and employees
Provide logistical support for relocating employees and their families (e.g., housing search, moving coordination, settling-in services)
Assist with temporary accommodation arrangements for employees during the relocation period
Advise on cultural integration, local laws, and practical matters (e.g., banking, healthcare, schooling, transportation)
Coordinate language training, if necessary, to ease cultural transition
Act as the main point of contact for employees, employers, or clients during the immigration and relocation process
Provide clear communication regarding timelines, requirements, and necessary documents
Address employee or client questions or concerns related to the immigration and relocation process
Ensure all documentation is in order and meets the requirements of local immigration authorities
Track the progress of relocation and immigration processes, ensuring deadlines are met
Maintain confidentiality of personal and sensitive employee information
Work closely with HR, legal teams, and third-party relocation service providers
Build and maintain relationships with immigration consultants, attorneys, and government authorities
Assist employees in acclimating to their new location by offering ongoing support, including follow-up services
Advise on residency and permanent status options, if applicable
Requirements:
Bachelor’s degree in international relations, business, HR, or a related field (preferred)
2- 4 years previous experience in immigration law, HR, relocation services, or a similar role
Knowledge of global immigration laws and relocation practices
Strong communication skills and attention to detail
Ability to manage multiple tasks and deadlines in a fast-paced environment
Proficiency in using HRIS, CRM systems, and Microsoft Office Suite
Strong organizational and problem-solving skills
High level of discretion and confidentiality
Excellent interpersonal and customer service skills
Ability to work both independently and in teams
Strong analytical and research skills
Nice to have:
Multilingual skills are a plus (depending on the region served)
What we offer:
competitive annual base salary
Total Rewards Plan comprising health and welfare plans for staff and eligible dependents
financial plans with opportunities to save towards retirement or other goals