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Senior Associate, Executive Communications- Financial Services

United States, Plano 80800.00 - 92200.00 USD / Year · Job Posted April 01, 2026
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Job Description

We’re seeking an influential communicator who has experience writing high-quality content for executives, leveraging data and technology to shape engagement strategies, and working in cross-functional teams to drive results. In Financial Services at Capital One, we believe internal and external communications go hand-in-hand. With an amazing employee culture, innovative business strategy and deep commitment to giving back to the community, we have a robust story to share with a variety of stakeholders. The thought leadership and communications strategy for our divisional president is an important part of how we organize, message and distribute this story across channels. In this role, you’ll support communications efforts in a variety of channels, with an emphasis on internal executive communications and associate engagement communications. Additionally, you will play a key role in supporting internal communications for divisional/campus events, and contribute to both internal and external executive writing.

Job Responsibility

  • Lead internal communications strategy development for senior leaders, drafting talking points, email updates, organizational changes and associate engagement messaging, among other initiatives
  • Lead communication efforts for internal divisional and associate engagement events, including recognition events
  • Lead internal communications and change management campaigns
  • Draft talking points and prep documents for executive-level internal events
  • Contribute to internal and external storytelling strategy and initiatives
  • Partner cross-functionally on key initiatives with the ability to manage high-visibility projects, gather input from a variety of stakeholders, and drive results
  • Openly and actively contribute as a member of the Financial Services Communications team, identifying key opportunities and taking the lead on developing solutions that address both internal and external needs
  • Highly effective communications skills with outstanding writing abilities, including the ability to ghostwrite content in the style and voice of leaders

Requirements

  • High School Diploma, GED or equivalent certification
  • At least 2 years of experience in corporate communications, internal communications, public relations, journalism, marketing, social media management, writing, or a combination
  • At least 1 year of experience in communication strategy development

Nice to have

  • Bachelor’s Degree in Communications, Public Relations, Marketing, English or Journalism
  • 2+ years of experience in financial services, technology, or similar organization
  • 2+ years experience in ghostwriting
  • 3+ years of experience in corporate communications, public relations, marketing or writing
  • 1+ years of experience editing using AP Style

What we offer

  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

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