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The Senior Associate Data Centre Technical Services Systems Integration Specialist at NTT DATA is responsible for ensuring client solutions meet SLAs through configurations, installations, and troubleshooting. Candidates should have a bachelor's degree in Information Technology or Computing and relevant certifications. The role requires developing proficiency in technologies like HPE, DELL, VMware, and Veeam, along with strong client service orientation. This is a full-time, senior-level position with an immediate start.
Job Responsibility:
Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
Takes responsibility for problem resolution and troubleshooting during project lifecycle
Escalates complex problems to the relevant third parties
Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
Compiles and maintains project administration (Time Capture and feedback to stakeholders)
Conducts elementary presentations within the customer's organization
Expected to take leadership from senior resources on relevant technologies according to specialization and best practice
Performs any other related task as required
Requirements:
Bachelor's degree or equivalent in Information Technology or Computing or a related field
Relevant certifications such as - HPE Proliant servers, 3PAR, Primera, Alletra, Simplicity, MSA Storage
Dell PowerEdge servers, Unity, PowerStore
VMware Certified Associate VCTA-DVC
Dell Information Storage
Associate - DCA-ISM
Veeam Backup and Recovery and or Veritas Netbackup
Azure Fundamentals
Moderate level of work experience in a technical implementation engineering
Moderate level experience engaging with clients and conducting presentations
Developing proficiency in following Microsoft technologies - HPE, DELL, VMware, Veeam, CompTIA A+
Developing fundamental project and administration ability
Developing understanding and appreciation of technical design principles and compute layers
Ability to develop an understanding of fundamental project and administration processes