CrawlJobs Logo

Senior Associate Corporate Services Customer Support

Amgen

Location Icon

Location:
India, Hyderabad

Category Icon
Category:
Finance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

In this vital role you will be the second line of support after AI-assisted self-service for Amgen staff needing assistance with issues related to Travel, Expense and other corporate services. This role is critical to Amgen’s efforts to ensure that its staff can quickly and effectively resolve administrative issues so that they can focus on supporting patients.

Job Responsibility:

  • Handle incoming queries via ServiceNow related to corporate services
  • Troubleshoot Travel, Expense and general corporate services operations issues
  • Maintain logs of common issues and their resolutions
  • Bring up complex cases to relevant internal collaborators
  • Update AI assistant and knowledge articles based on frequently asked questions and their answers

Requirements:

  • Bachelor’s degree with 3+ years in a customer-facing role
  • Experience supporting corporate services (including Travel, Expense, Meetings Management, etc.) preferred
  • Customer service oriented and ability to demonstrate empathy
  • Experience working with ServiceNow and SAP Concur
  • Ability to respond quickly and thoughtfully to questions and concerns
  • Familiarity with industries practicing GxP or other highly regulated industries
  • Basic knowledge of Travel and Expense management tools and processes
  • Clear and concise communication skills
  • Time management and ability to prioritize tasks
  • Strong customer service mindset

Nice to have:

  • Familiarity with industries practicing GxP or other highly regulated industries
  • Basic knowledge of Travel and Expense management tools and processes
What we offer:

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Additional Information:

Job Posted:
December 18, 2025

Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Associate Corporate Services Customer Support

New

Senior Associate Corporate Card Administration

In this vital role you will provide operational support and customer service for...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree with 3+ years of financial operations (including Travel & Expense administration, Financial Planning & Analysis, Procurement, etc.) experience
  • Knowledge of corporate card programs (AMEX, Citi, Bank of America, etc.) or financial services preferred
  • Familiarity with international corporate card programs and provider platforms
  • Strong customer service orientation
  • Attention to detail and process accuracy
  • Ability to identify and suggest improvements to processes
  • Clear and concise communication skills
  • Time management and ability to prioritize tasks
  • Strong customer service mindset
Job Responsibility
Job Responsibility
  • Process corporate card applications and card account updates, suspensions and closures
  • Respond to customer queries via ServiceNow related to their card account and card transactions
  • Liaise with the card provider to resolve issues
  • Assist with resolution of merchant disputes and credit balance refunds
  • Monitor card accounts for delinquencies and support communications to users
  • Participate in quarterly accounting accruals and data reconciliations
What we offer
What we offer
  • Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Read More
Arrow Right
New

Senior Associate Corporate Card Support

In this vital role you will provide operational support and customer service for...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree with 3+ years of financial operations (including Travel & Expense administration, Financial Planning & Analysis, Procurement, etc.) experience
  • Knowledge of corporate card programs (AMEX, Citi, Bank of America, etc.) or financial services preferred
  • Familiarity with international corporate card programs and provider platforms
  • Strong customer service orientation
  • Attention to detail and process accuracy
  • Ability to identify and suggest improvements to processes
  • Clear and concise communication skills
  • Time management and ability to prioritize tasks
  • Strong customer service mindset
Job Responsibility
Job Responsibility
  • Process corporate card applications and card account updates, suspensions and closures
  • Respond to customer queries via ServiceNow related to their card account and card transactions
  • Liaise with the card provider to resolve issues
  • Assist with resolution of merchant disputes and credit balance refunds
  • Monitor card accounts for delinquencies and support communications to users
  • Participate in quarterly accounting accruals and data reconciliations
What we offer
What we offer
  • Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Read More
Arrow Right
New

Senior Associate

Responsible for working on a team that performs Shared Services on behalf of our...
Location
Location
United States , Sacramento
Salary
Salary:
52000.00 - 94120.00 USD / Year
accaglobal.com Logo
ACCA
Expiration Date
January 11, 2026
Flip Icon
Requirements
Requirements
  • Degree in Finance or Business related area
  • At least 3 years of middle office/operations experience preferred
  • In depth knowledge of some/all of the following products: Equity, Futures, Options, Fixed Income, FX, Derivatives (IRS, CDS, TRS, etc)
  • Experience interfacing with security valuation agents like Markit PV, BVAL, ICE Data, JPM Pricing Direct
  • Knowledge of trade order flow, security life-cycle events (settlements, corporate actions), SWIFT messaging and cash wire processing required
  • IT Literate – VBA experience a plus
  • Strong verbal, analytical and written communication skills
  • Experience with Advent Geneva Platform advantageous
  • Experience working in a virtual team environment
Job Responsibility
Job Responsibility
  • Manage day-to-day tasks and ensure client deliverables are completed and accurate
  • Liaise with client regarding ad hoc issues, establish and maintain relationships with client, vendors and various SST service teams
  • Co-ordinate system enhancements or new requirements on behalf of the team
  • Responsible for the co-ordination of system testing and sign off
  • Engage with multiple stakeholders in managing strategic projects that bring cohesive end-to-end solutions to our clients
  • Strategically look to customize our service offering in a way that optimizes the proposed operating model
  • Supporting the Shared Services team lead in their role
  • Ensure lead is kept up to date with relevant issues, escalating problems to the manager as they arise
  • Involved in new client take-on, initialization of funds, new team building, etc
  • People management – Interviewing, perform staff appraisals
What we offer
What we offer
  • retirement savings plan (401K) with company match
  • insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
  • paid-time off including vacation, sick leave, short term disability, and family care responsibilities
  • access to our Employee Assistance Program
  • incentive compensation including eligibility for annual performance-based awards
  • eligibility for certain tax advantaged savings plans
  • inclusive development opportunities
  • flexible work-life support
  • paid volunteer days
  • vibrant employee networks
  • Fulltime
Read More
Arrow Right

Senior Accounting Associate

KongBasileConsulting (KBC) is a finance and accounting firm focusing on servicin...
Location
Location
Salary
Salary:
56.00 USD / Hour
kongbasileconsulting.com Logo
KongBasileConsulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of experience across Big 4 audit and corporate accounting environments
  • Bachelor's degree with emphasis in Accounting or Finance
  • CPA license preferred
  • Strong Excel skills and adaptability to new technology and tools
  • Technical knowledge of GAAP / IFRS / SEC accounting and reporting requirements preferred
  • Strong analytical, problem-solving and reconciliation skills
  • Meaningful experience participating in month-end closing activities
  • Excellent verbal and written communication skills
  • Excellent project management and client service skills
  • Confidence and curiosity to take on new learning experiences
Job Responsibility
Job Responsibility
  • Maintain a deep understanding of the client’s business and accounting operations
  • Play an integral role in the monthly financial close process by preparing and reviewing account reconciliations as well as analyzing data and journal entries
  • Prepare/analyze the financial close package which (can) include financial statements, budget vs. actual analysis, forecast, and reporting for the Board of Directors
  • Support the day-to-day finance operations of the client
  • including activities such as invoicing customers, reviewing A/P and expense reports, corresponding with vendors and contractors, assisting client employees with on/off-boarding and payroll questions
  • Support the client’s operations to grow and scale by participating in automation, process enhancement and system implementation initiatives
  • Facilitate relationships with and fulfill compliance requests from investors, banks, tax accountants, and external auditors
  • Support the client, Accounting Manager, and other team members with various analyses and ad hoc projects
  • Train and supervise Accounting Staff to meet KBC’s quality standards and client expectations
Read More
Arrow Right

Field Customer Engineer

Field Customer Engineer role focused on managing onsite delivery of software ser...
Location
Location
Saudi Arabia , Riyadh
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree preferred or Associate degree holder (technical field)
  • 5-7 years working experience in related fields
  • Thorough knowledge of company products and services offerings
  • Broad knowledge of corporate organization, job, and policies
  • Comprehensive business, technical or functional knowledge at an expert level
  • Active listening skills
  • Problem-solving skills
  • Consulting skills
  • Core technical competencies
  • Intermediate skills in project management, communication, analysis and presentation
Job Responsibility
Job Responsibility
  • Apply advanced technical knowledge to operate technology areas
  • Integrate technical knowledge and business understanding to create solutions
  • Resolve single- and cross-technology incidents
  • Proactively and reactively look for solutions to prevent problems
  • Apply company solutions to meet customer needs
  • Identify additional services for revenue growth
  • Provide technical consulting during contract renewal
  • Build relationship up to senior management level
  • Design and deliver support solutions
  • Assist in managing delivery of industry support solutions
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive benefits suite supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

Account Support Manager

Account Support Manager role focused on managing the onsite delivery of software...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree preferred or Associate degree holder (technical field)
  • 5-7 years working experience in related fields
  • Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends
  • Broad knowledge of corporate organization, job, and policies
  • Comprehensive business, technical or functional knowledge at an expert level
  • Communicate tactfully with diplomacy up to senior management levels
  • Active listening skills
  • Problem-solving skills
  • Consulting skills
  • Project management skills
Job Responsibility
Job Responsibility
  • Apply advanced technical knowledge to operate one or more technology areas
  • Integrate technical knowledge and business understanding to create solutions for customers
  • Resolve single- and cross-technology incidents independently
  • Work with team members to resolve unusually complex or cross-technology incidents
  • Proactively and reactively look for solutions to prevent problems
  • Apply company solutions to meet highly complex customer needs
  • Identify additional services for future service revenue growth
  • Provide technical consulting during contract renewal discussions
  • Build and maintain strong relationship up to senior management level
  • Design and deliver support solutions using specific industry knowledge
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

Field Support Engineer

Applies developed subject matter knowledge to solve common and complex business ...
Location
Location
China , Shanghai
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree preferred or Associate degree holder (technical field) with 5-7 years working experience in related fields desired
  • thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends
  • broad knowledge of corporate organization, job, and policies
  • comprehensive business, technical or functional knowledge at an expert level
  • communicate tactfully with diplomacy up to senior management levels within an organization
  • active listening skills and ability to adjust messages to audience level
  • problem-solving skills (proactive, reactive and creative)
  • able to employ exemplary consulting skills by becoming a trusted advisor to the customer and providing clarity to solution determination
  • well versed in core technical competencies and peaked in some technical area(s) intermediate skills in project management, communication, analysis and presentation
  • provide suggestions for operational efficiencies.
Job Responsibility
Job Responsibility
  • Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management) or customer groups that are critical or high-risk
  • integrate technical knowledge and business understanding to create solutions for customers
  • resolve single- and cross-technology incidents independently
  • work with team members to resolve unusually complex or cross-technology incidents
  • proactively and reactively look for solutions to prevent problems from occurring in team/technology area
  • apply company solutions to meet highly complex customer needs
  • identify additional services that could lead to future service revenue growth
  • provide technical consulting during contract renewal discussions
  • build and maintain strong relationship up to senior management level in assigned accounts
  • design and deliver support solutions using specific industry knowledge and expertise
What we offer
What we offer
  • Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing
  • specific programs for personal and professional development
  • inclusive work environment celebrating individual uniqueness.
  • Fulltime
Read More
Arrow Right

Account Support Manager

This role has been designed as ‘Onsite’ with an expectation that you will primar...
Location
Location
China , Beijing
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree preferred or Associate degree holder (technical field) with 5-7 years working experience in related fields desired
  • Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends
  • Broad knowledge of corporate organization, job, and policies
  • Comprehensive business, technical or functional knowledge at an expert level
  • Communicate tactfully with diplomacy up to senior management levels within an organization
  • Active listening skills and ability to adjust messages to audience level
  • Problem-solving skills (proactive, reactive and creative)
  • Able to employ exemplary consulting skills by becoming a trusted advisor to the customer and providing clarity to solution determination
  • Well versed in core technical competencies and peaked in some technical area(s) intermediate skills in project management, communication, analysis and presentation
  • Provide suggestions for operational efficiencies
Job Responsibility
Job Responsibility
  • Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management) or customer groups that are critical or high-risk
  • Integrate technical knowledge and business understanding to create solutions for customers
  • Resolve single- and cross- technology incidents independently
  • Work with team members to resolve unusually complex or cross- technology incidents
  • Proactively and reactively look for solutions to prevent problems from occurring in team/technology area
  • Apply company solutions to meet highly complex customer needs
  • Identify additional services that could lead to future service revenue growth
  • Provide technical consulting during contract renewal discussions
  • Build and maintain strong relationship up to senior management level in assigned accounts
  • Design and deliver support solutions using specific industry knowledge and expertise
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.