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Senior Associate Corporate Card Administration

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Amgen

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Location:
India , Hyderabad

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

In this vital role you will provide operational support and customer service for Amgen’s global corporate card program. This role is critical to Amgen’s efforts to maintain its internal controls and ensure staff can quickly and effectively resolve corporate card related issues so that they can focus on supporting patients.

Job Responsibility:

  • Process corporate card applications and card account updates, suspensions and closures
  • Respond to customer queries via ServiceNow related to their card account and card transactions
  • Liaise with the card provider to resolve issues
  • Assist with resolution of merchant disputes and credit balance refunds
  • Monitor card accounts for delinquencies and support communications to users
  • Participate in quarterly accounting accruals and data reconciliations

Requirements:

  • Bachelor’s degree with 3+ years of financial operations (including Travel & Expense administration, Financial Planning & Analysis, Procurement, etc.) experience
  • Knowledge of corporate card programs (AMEX, Citi, Bank of America, etc.) or financial services preferred
  • Familiarity with international corporate card programs and provider platforms
  • Strong customer service orientation
  • Attention to detail and process accuracy
  • Ability to identify and suggest improvements to processes
  • Clear and concise communication skills
  • Time management and ability to prioritize tasks
  • Strong customer service mindset

Nice to have:

  • Experience working for a multinational enterprise and with global teams
  • Experience with SAP Concur and ServiceNow
  • Understanding of Expense management policies, procedures, and processes
What we offer:

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Additional Information:

Job Posted:
December 18, 2025

Work Type:
On-site work
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