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NTT DATA Logo NTT DATA · Sales

Senior Associate Client Manager

Singapore, Singapore · Job Posted May 05, 2026
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Job Description

As a Senior Associate Client Manager at NTT DATA, you will be the go-to expert for managing and nurturing relationships within assigned client accounts. Your mission is to drive expansion and renewals across all solutions within your accounts, ensuring that our clients are satisfied throughout their entire journey with us. You will utilize your advanced planning skills to coordinate interactions across different geographies during sales engagements.

Job Responsibility

  • Manage and nurture relationships within assigned client accounts
  • Drive expansion and renewals across all solutions within accounts
  • Minimize churn and maximize retention by uncovering growth opportunities
  • Take ownership of commercial agreements for each client
  • Drive client satisfaction and address concerns by recommending feasible solutions
  • Generate demand by identifying client needs and engaging them through digital marketing channels
  • Build strong, enduring relationships with clients
  • Develop open and effective communication channels with clients
  • Achieve performance targets, encourage revenue growth, and ensure adherence to governance and compliance policies

Requirements

  • Strong sales business acumen, focusing on planning and leveraging tools and DATA to meet business requirements
  • In-depth knowledge of NTT DATA's offerings, client applications, use cases, and market trends
  • Proficiency in sales pursuit, including identifying and advancing opportunities with prospects and clients
  • Experience with business-to-business and business-to-consumer sales techniques
  • Experience working with the Salesforce.com contact platform
  • Moderate-level experience in a sales team, customer service role, or business development and/or sales in the IT or professional services industry
  • Excellent client engagement and management skills, with a detailed understanding of client needs and effective sales planning
  • Ability to negotiate with clients and vendors/partners effectively
  • Bachelor's degree or equivalent in business or a sales-related field
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