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This 12-month Fixed Term contract is to support the Fund Investor Ops & Client Data team. The Senior Associate is responsible for ensuring the accuracy, integrity, an operational usability of client and investor data across the firm’s system and processes. The role acts as a key control point between Sales, Operations, Transfer Agents and Platforms, ensuring that client information is complete, reconciled, and fit for both operational and commercial use. The individual will also support the Fund Investor Operations workflows and controls.
Job Responsibility:
Reconcile internal sales and distribution data with third party sources (transfer agent, platform and distributors). Identify and resolve data inconsistencies between internal systems
Act as a key contributor to the implementation and adoption of the Fund Distribution Management System, supporting design, testing, data loading, and user acceptance
Load, review and maintain high quality data across internal data platforms. Liaise with internal and external vendors to ensure timely updates and completeness of data
Assist in BAU tasks such as trade approvals, sales support, and AuM reporting
Update and maintain internal process documentation to ensure continuity. Contribute to procedural and efficiency improvements where appropriate
Work with Fund Distribution team and Fund Investor Operations team to streamline platform processes, improve data accuracy, and enhance reporting capabilities
Requirements:
Knowledge of the financial services industry, segregated assets and UCITs funds and products
Proven experience in a related business function (e.g., implementation/client support/service team)
Digitally savvy with good understanding of CRM tools, proficient in Microsoft Office
Highly organised and detail-oriented
ability to multitask in fast-paced environment
Exemplify RBC purpose, vision and values
Self-motivated and able to work under pressure in a dynamic and fast paced environment
A track record of managing deadlines and delivering with a client first mind-set
Strong interpersonal skills, ability to collaborate with others across the business
Drive and determination
Nice to have:
Salesforce experience is desirable
What we offer:
A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services