Senior Associate Business Operations Specialist Job at NTT DATA (Singapore)

Senior Associate Service Operations Specialist

The Senior Associate Service Operations Specialist is a developing subject matte...

Location

Myanmar , Yangon

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent in Information Technology or Business Administration or related field
Moderate level of work experience in service delivery within a large scale (preferably multi-national) technology services environment
Moderate level of experience gained in a service delivery environment including technical and service management exposure
Moderate level of experience in managing customer escalation situations and objection handling
Moderate level of demonstrated support operations experience
ITIL foundation certification is preferred
Displays customer service focus
Good communication skills
Ability to work in a fast paced and deadline driven environment
Ability to build, manage and foster a team-oriented environment

Job Responsibility

Assists with the management of the shift roster and ensuring that all operations metrics are monitored
Assists with ensuring that shift handover processes are adhered to and managed
Assists with the management of shift escalations from clients
Dashboards all key Metrics and manages the about to be breached situations
Contributes to ensuring that services are meet the stated service level agreement (SLA) levels
Ensures that the operational deliverables enable cost effective, client centric delivery that meets SLAs
Monitors the operational effectiveness of support services and develops and implements the required improvement plans
Balances the needs of the client with the strategic direction of the company
Understands the core issues affecting the client and works with the relevant service teams to resolve
Helps to identify the needs, risks and issues and proposes appropriate solutions and courses of action

Fulltime

Home Mortgage Default Operations Senior Specialist- Default Reporting

Default Investor Reporting has one primary function of reporting the status of l...

Location

United States , Glen Allen; Irving

Salary:

Not provided

Citizens Bank

Expiration Date

June 30, 2026

Requirements

3–5+ years of experience in: Default Investor Reporting
Mortgage Default Management
Loss Mitigation, Foreclosure, or Bankruptcy
Experience working with MSP and LoanSphere platforms (DAR, FCL, BNK)
Demonstrated ability to analyze complex data and resolve reporting issues
High School Diploma required
Associate or bachelor’s degree preferred
Equivalent mortgage default experience accepted

Job Responsibility

Ensure timely and accurate submission of default reporting in accordance with FHA, USDA, GNMA, and other investor deadlines
Manage default loan reporting using LoanSphere DAR (Default Activity Reporting)
Maintain and update LoanSphere DAR and MSP mapping and administrative tables
Provide backup support for MI, FHLMC (Freddie Mac), FNMA (Fannie Mae), and private investor reporting
Review and resolve daily status code discrepancies and delinquency reasons to ensure data accuracy before month-end reporting
Identify and analyze delinquency episodes to determine root causes of default
Perform detailed data analysis and validation to ensure compliance with internal SLAs, regulatory requirements, and investor guidelines
Collaborating with cross-functional teams including Collections, Foreclosure, Bankruptcy, Loss Mitigation, Investor Reporting, Default Cash, and Claims
Participate in or lead meetings with business partners and vendors (e.g., ICE)
Support process improvement initiatives, operational issue resolution, and project work

What we offer

competitive pay
comprehensive medical, dental and vision coverage
retirement benefits
maternity/paternity leave
flexible work arrangements
education reimbursement
wellness programs

Fulltime

Operations specialist (Senior) Compliance solutions

An opportunity for an Operations Specialist has arisen within Airbus Helicopters...

Location

Spain , Albacete

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Completed studies in computer science or similar
5 to 10 years experience in the field of information systems
System administration knowledge on OCP servers and Windows Server/SQL servers
Knowledge of programming and scripting languages (Java, Perl, Python, PowerShell)
Use Agile Safe principles (continuous delivery, iterative approach, PoCs, MVPs, Industrialization)
You are highly motivated and have excellent communication skills
Open minded for collaborative ways of working in a transnational business environment
Fluent Spanish, as well as advanced English language skill
Autonomy in a good team spirit is recommended as a success factor
Ability to solve complex issues, good at problem statement analysis and solution design thinking

Job Responsibility

Support the team in the development, deployment, configuration and maintenance of IT compliance applications (products) and updates
Maintains the solutions and associated infrastructure in operational condition in line with SLAs (Monitoring / tracking), security constraints and other PSLs (hosting etc…)
Ensures IT change requests are delivered in accordance with stakeholders requirements and that they continue to meet or exceed expectations
Communicates improvement, updates and obsolescence management of products to the Product Manager
Follow and supervise incident, problem, change, configuration, and event management processes
Supervises system backup processing, and leads disaster recovery tests
Generate and provide inputs required for KPIS monitoring and provide insights/recommendations associated for improvements.

What we offer

Vacation days plus additional days-off along the year (Apróx. 35 days per year in total)
Attractive salary
Hybrid model of working
Collective transport service subject to working calendar/home location
Benefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants
On-site facilities (among others): free canteen, kindergarten, medical office
Possibility to collaborate in different social and corporate social responsibility initiatives
Excellent upskilling opportunities and great development prospects in a multicultural environment
Option to access special rates in products & benefits.

Fulltime

Performance Excellence Operations Specialist Senior

The Senior Operations Specialist leads performance monitoring and sustainment ef...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

Master’s degree in Business Administration, Healthcare Administration, Industrial Engineering, or a related field required
Proficient in Microsoft Office Suite Tools: Excel, Word, PowerPoint, Visio, Project, and Outlook
Proficient with Lean and Six Sigma methodologies
Ability to work full-time in a hospital, clinic, or office environment
Ability to work with all levels of associates across the organization
Exceptional teaching, speaking, and interpersonal communication skills
Bilingual, English/Spanish is preferred
Minimum 5 years of professional experience in a healthcare setting
Lean Green Belt, Six Sigma Green Belt, or Lean-Six Sigma Green Belt required
Lean Black Belt, Six Sigma Black Belt, or Lean-Six Sigma Black Belt preferred

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Develops and maintains trusted, collaborative relationships with leaders, physicians, associates, and cross-functional teams to promote operational excellence and sustainment of One CHRISTUS standards
Leads performance monitoring and sustainment activities across ministries, ensuring alignment with organizational goals and operational standards
Utilizes data analysis and process evaluation to identify trends, risks, and opportunities for improvement, translating findings into clear, actionable recommendations
Facilitates and supports root cause investigations, working with stakeholders to develop and implement corrective actions that achieve sustainable results
Applies appropriate process improvement methodologies (e.g., Lean, Six Sigma) to identify opportunities for efficiency, waste reduction, and improved performance outcomes
Coordinates and oversees improvement initiatives, managing priorities, timelines, and stakeholder engagement while adapting to project scope and available resources
Prepares and delivers clear, concise reports, visualizations, and presentations to communicate performance insights and recommendations to diverse audiences, including executives and ministry leaders
Provides guidance, coaching, and mentorship to Operations Specialists and other team members, fostering the consistent use of PET tools, methods, and sustainment practices
Collaborates with operational, clinical, and analytical teams to ensure that performance improvement strategies are realistic, data-informed, and aligned with enterprise priorities

Fulltime

Associate Telecommunications Operations Specialist

The Associate Telecommunications Operations Specialist at NTT DATA is a pivotal ...

Location

India , Hyderabad

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Finance, Accounting, Telecommunications or related field
Moderate level of experience providing telecommunications accounts payable services, or carrier telecommunications client service including invoice analysis or other telecom financial role
Moderate level of experience in telecommunications wire line and wireless services
Developing understanding of client cost accounting methodologies
Proven client service skills with demonstrated written and verbal communications capabilities suitable for client meetings and correspondence with senior management/management
Excellent written communication abilities
Clear and concise verbal communication ability
Goal oriented while exhibiting persistence in follow up, escalation, and resolution
Excellent attention to detail and takes pride in delivering demonstrated results
Ability to multi-task projects, assignments and daily workload while maintaining timely deliverables

Job Responsibility

Subject matter expert who encourages a streamlined work flow and possesses an end-to-end process knowledge of FLA, validations, dispute management, bill pay process, client/carrier interactions, late payment and missing invoice analysis, process exceptions and controls
Ensures that all invoices are being processed through FLA and validations to meet SLAs and KPIs
Keeps management updated of potential invoice processing issues
Responsible for proactively reaching out to carriers and clients to resolve any invoice approval and outstanding issues that could adversely affect the client health
Assists with client or vendor escalations
Identifies any IT related issues and communicate them effectively via logging an ITSM ticket
Provides invoice management services to assigned clients serving as liaison to the client by providing overall accountability and acting in the client’s interest to manage telecommunications cost allocation and invoice exception management
Performs standard invoice validation checks, documenting and resolving exceptions following the appropriate handling procedures
Follows client invoice exception business rules and guidelines, as appropriate
Ensures that all invoice items are assigned appropriate general ledger codes in accordance with the client’s general ledger procedures, contacting clients for coding information as needed

Fulltime

Senior Culinary Operations Specialist

The Sr. Culinary Operations Specialist supports the day-to-day configuration and...

Location

United States , Madison

Salary:

84000.00 - 150000.00 USD / Year

Exact Sciences

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in a field related to essential duties
or Associates Degree and 2 years of relevant experience
or High School Diploma or General Education Degree (GED) and 4 years of relevant experience
5 years of experience in culinary operations, food service operations, POS system management, or related operational roles
Advanced proficiency in POS systems and strong proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook
Demonstrated ability to perform the essential duties of the position with or without accommodation
Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis

Job Responsibility

Serve as a subject matter expert and primary owner of the Agilysys POS and Nutrislice systems
Process updates to POS menus, pricing, rewards programs, gift cards, refunds, and related system functionality
Coordinate POS-related communication with culinary teams and site leadership
Partner daily with Site Chefs and Sous Chefs to ensure menu adherence, accuracy, and consistency
Manage for POS system updates, signage, and brand adherence
Identify routine system and operational issues, troubleshoot within defined parameters, and escalate complex challenges
Assist with cross-functional workstreams related to POS operations
Ensure accuracy and integrity of menu displays, nutritional information, pricing, and guest-facing systems
Support monthly operational and financial reporting related to POS sales and performance
Track and maintain performance metrics and operational KPIs

What we offer

Paid time off (including days for vacation, holidays, volunteering, and personal time)
Paid leave for parents and caregivers
A retirement savings plan
Wellness support
Health benefits including medical, prescription drug, dental, and vision coverage
Bonus eligibility

Fulltime

Senior EX Operations Specialist

The EX Core Operations Specialist is a proactive operational expert responsible ...

Location

Ireland

Salary:

64000.00 - 75000.00 EUR / Year

Airbnb

Expiration Date

Until further notice

Requirements

5+ years of related experience
Proficiency in designing and maintaining process documentation
Ability to translate business requirements into actionable technical or functional tickets
Ability to triage, prioritize, and execute operational requests—demonstrating solution-oriented thinking, accuracy, and accountability
Proven skill in supporting end-to-end employee processes
Stakeholder-focused communicator capable of supporting high-volume, time-sensitive requests with clarity and empathy
Strong project management abilities—able to assess needs, conduct analyses, build partnerships, and deliver improvements under tight deadlines
Experience working in highly regulated environments, handling compliance-driven reporting and confidential data with discretion
Resourceful, resilient in navigating ambiguity, and always seeking process improvement
Recognized for transforming manual error-prone tasks into automated, scalable solutions

Job Responsibility

Serve as the operational lead for the First Look Program, ensuring end-to-end delivery of all employee feedback and engagement processes associated with First Look pilots and launches
Oversee daily coupon generation via the Moola App—creating, testing, and uploading coupons for experiences, Originals, and Chef Services
handle ad hoc requests for high-value coupons and expansion to new teams
Manage Airtable platform operations in partnership with BizTech, including coupon uploads, supply updates, rollout of new cities, and regular Airtable enhancements for a user-friendly employee experience
Coordinate with partner teams (BizTech, Supply Managers) to clarify ownership, standardize supply request guidelines, and mitigate operational bottlenecks
Assume full responsibility for the First Look support channel (e.g., canwehelp@), addressing Jira tickets/employee queries efficiently, maintaining canned responses for recurring questions, and collaborating with COEs for complex cases
Drive process improvements in the First Look Program, including tracking engagement metrics, audit reviewing coupon usage, optimizing survey flows, and enhancing communication to ensure a seamless and equitable experience for employees
Ensure full documentation (SOPs, training guides) of all First Look operations and maintain weekly reporting to leadership, including program engagement reviews
Serve as an operational point of contact for business partners, leaders, new hires, and employee queries, converting high-volume email traffic and requests into manageable, trackable JIRA tickets and processes
Manage multiple, concurrent projects with shifting priorities, including requirements gathering, project brief creation, implementation planning, and outcome documentation

What we offer

bonus
equity
benefits
Employee Travel Credits

Senior Associate Vulnerability Assessment Specialist

The Senior Associate Vulnerability Assessment Specialist is a developing subject...

Location

India , Hyderabad

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Computer Science, Information Security, or a related field
Relevant certifications such as Certified Ethical Hacker (CEH), Certified Information Systems Security Professional (CISSP), or GIAC Certified Web Application Penetration Tester (GWAPT) are beneficial
Moderate level of relevant experience in information security or related roles, with a focus on conducting vulnerability assessments and driving remediation efforts
Moderate level of demonstrated experience in conducting advanced vulnerability assessments, including application security assessments, penetration testing, or code review
Understanding of vulnerability assessment methodologies, tools, and industry best practices
Good understanding of networking concepts, operating systems, and common software vulnerabilities
Proficiency in using vulnerability assessment tools such as Nessus, OpenVAS, Qualys, or similar tools
Knowledge of risk analysis principles and the ability to assess the business impact of vulnerabilities
Strong knowledge of vulnerability management frameworks, such as CVE, CVSS, and common vulnerability databases
Strong analytical and problem-solving skills to analyze scan results, prioritize vulnerabilities, and recommend effective remediation actions

Job Responsibility

Conducts vulnerability scans using automated tools and manual techniques to identify vulnerabilities in systems, networks, applications, and infrastructure components
Analyzes scan results and determine the severity, exploitability, and potential impact of identified vulnerabilities
Assesses the potential risks associated with identified vulnerabilities
Collaborates with system owners, administrators, and IT teams to develop practical mitigation strategies, configuration changes, and patch management processes to address identified vulnerabilities
Conducts advanced vulnerability assessments, including application security assessments, penetration testing, and code review, to identify complex vulnerabilities and security weaknesses
Utilizes manual testing techniques and industry-standard methodologies
Utilizes and manages vulnerability assessment tools such as Nessus, OpenVAS, Qualys, or similar tools
Configures and fine-tunes scan policies and parameters to enhance assessment accuracy and coverage
Prepares comprehensive vulnerability assessment reports, documenting assessment findings, risk analysis, and recommended actions
Communicates assessment results to stakeholders, including technical and non-technical audiences, in a clear and concise manner

Fulltime

Select Country

Senior Associate Business Operations Specialist

Job Description

Job Responsibility

Requirements

Looking for more opportunities?