Senior Associate, Billing & Accounts Job at WeWork (Seoul)

Senior Associate, Billing & Accounts

The Billing & Collections Senior Associate of the Global Billing & Accounts Team...

Location

Thailand , Bangkok

Salary:

Not provided

WeWork

Expiration Date

Until further notice

Requirements

1-3 years of relevant work experience
Degree/Professional qualification in Business Management/Accounting/Finance related field is a plus
Good understanding of Thailand regulations on output tax and invoicing
Fluency in English
Demonstrate ability to prioritize and manage critical situations
Proactive and reliable
driven to achieve team goals
ability to display initiatives and work independently to complete assigned tasks and responsibilities, with limited supervision
Excellent interpersonal and communication skills
Proficiency with Microsoft Office Suite (especially Excel) and Google Drive Systems

Job Responsibility

Respond to all Member Support Requests within the defined Service Level Agreement (SLA), while providing financially accurate information and the highest quality member experience
Provide guidance and support to the offshore team with outreaches to members with an outstanding balance to reduce the Accounts Receivables (AR) and meet the monthly collections goal
Provide a high-quality experience to both our members and our internal and external teams
Constantly look at areas for process improvement
Aptitude to challenge current processes and communicate proposed solutions to the territory lead
Review and reconcile member accounts to ensure good financial standing and to ensure correct payment processing
Cooperate with other stakeholders and local banks (if needed) to resolve issues relating to payments, invoices, cash reconciliation, member’s queries, refunds
Be the regional point of contact for any inquiries from members or other WeWork teams
Possess the ability to thrive in a fast-growing environment and must have willingness to pitch-in when asked to support other areas
Update various trackers provided by leadership in a timely fashion while adhering to ad hoc project deadlines

Fulltime

Senior Associate, Billing & Accounts

The Billing & Collections Senior Associate of the Global Billing & Accounts Team...

Location

Thailand , Bangkok

Salary:

Not provided

WeWork

Expiration Date

Until further notice

Requirements

1-3 years of relevant work experience
Degree/Professional qualification in Business Management/Accounting/Finance related field is a plus
Good understanding of Thailand regulations on output tax and invoicing
Fluency in English
Demonstrate ability to prioritize and manage critical situations
Proactive and reliable
driven to achieve team goals
ability to display initiatives and work independently to complete assigned tasks and responsibilities, with limited supervision
Excellent interpersonal and communication skills
Proficiency with Microsoft Office Suite (especially Excel) and Google Drive Systems

Job Responsibility

Respond to all Member Support Requests within the defined Service Level Agreement (SLA), while providing financially accurate information and the highest quality member experience
Provide guidance and support to the offshore team with outreaches to members with an outstanding balance to reduce the Accounts Receivables (AR) and meet the monthly collections goal
Provide a high-quality experience to both our members and our internal and external teams
Constantly look at areas for process improvement
Aptitude to challenge current processes and communicate proposed solutions to the territory lead
Review and reconcile member accounts to ensure good financial standing and to ensure correct payment processing
Cooperate with other stakeholders and local banks (if needed) to resolve issues relating to payments, invoices, cash reconciliation, member’s queries, refunds
Be the regional point of contact for any inquiries from members or other WeWork teams
Possess the ability to thrive in a fast-growing environment and must have willingness to pitch-in when asked to support other areas
Update various trackers provided by leadership in a timely fashion while adhering to ad hoc project deadlines

Fulltime

Senior Associate, Billing

At Vestwell, our people make all the difference. As we continue to scale, we are...

Location

United States , New York; King of Prussia

Salary:

80000.00 - 90000.00 USD / Year

Fin Capital

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Finance, Accounting, or a related field
3-5 years of experience in billing, accounts receivable, or finance operations
Strong external relationship management
Proficiency in Excel
Excellent communication skills, both written and verbal
Ability to work independently and as part of a team
Attention to detail and commitment to accuracy

Job Responsibility

Perform end-to-end billing tasks for external partners including reviewing contracts and fee documentation, setting up and maintaining partners’ profiles in internal systems, managing statements generation, and processing payments
Prepare, review, and distribute statements, ensuring accuracy, completeness, and alignment with contractual terms
Investigate and resolve fee discrepancies, including corrections, adjustments, and address root causes to prevent recurring issues
Process payments, maintain records and resolve returned or failed payments
Serve as the primary point of contact for external partners’ inquiries, coordinate internal response, and close the loop with clear communication
Participate in month-end, quarter-end, and year-end close processes, including reconciliations and audit support
Contribute to the implementation and enhancement of billing systems, processes, and controls to improve accuracy, efficiency, and scalability

What we offer

Competitive health coverage
Generous vacation offering
Hybrid office policy
Great 401(k) plan
Employee Wellbeing Committee
New hire equity in the Company
Eligible to participate in the Company Bonus Pool

Fulltime

Senior Netsuite Billing Operations Associate

As the newest member of the Team at Rockbot, you will have the opportunity to pr...

Location

United States

Salary:

90000.00 - 110000.00 USD / Year

Rockbot

Expiration Date

Until further notice

Requirements

4+ years experience in a technical or software-based billing-related support position (email, phone, chat or live)
Experience with ERPs - Netsuite is preferred
Extreme attention to detail and strong computational skills
Excellent written and verbal communication skills
Ability to collaborate in a team environment, as well as work as an independent contributor
Must be able to prioritize work and manage time effectively
thrive in a fast-paced, sometimes ambiguous environment
Self-motivated problem solver, with a can-do attitude

Job Responsibility

Manage Billing Deliverables, Metrics, and KPIs
Process a high volume billing for all Types (Autopay, Net Terms, Purchase Order, etc.) according to GAAP principles
Manage Enterprise Billing process and identify areas improvements
Process Billing for incoming orders in both our internal database as well as our subscription management platform (Netsuite)
Process Billing and account change requests
Reconcile Billing Accounts Receivable and Payments for all customers
Partner with internal stakeholders for any Deal Desk and non-standard billing requirements
Support incoming customer emails, calls, and chats regarding billing issues and account change requests
Systems owner for all billing systems (i.e. Netsuite, Avalara, Zendesk, etc.)
Design solutions for Customer Billing Requirements in Billing Systems

What we offer

variable commission
equity
benefits

Fulltime

New

Senior Billing Systems & Operations Analyst

As the Senior Billing Systems & Operations Analyst, you will administer Qualia's...

Location

United States , Austin

Salary:

Not provided

Qualia

Expiration Date

Until further notice

Requirements

Quote-to-Cash Expertise: 3+ years of hands-on experience working with billing tools, CPQ platforms, Salesforce, or ERP systems across the quote-to-cash lifecycle
Billing/CPQ Platform Depth: Direct experience administering or deeply configuring billing platforms, CPQ tools (e.g., Salesforce CPQ, DealHub, Ordway, Zuora, Chargebee), or similar systems
An Owner's Mentality
A Problem-Solving Mindset
An Eye for Operations
Technical Aptitude
Project Management Expertise
A Drive to Execute
A minimum of 5 years of progressively increasing responsibility in billing operations, deal desk, revenue operations, or strategic finance/finance ops, with demonstrated experience in platform administration and process optimization

Job Responsibility

Billing Systems Administration: Own all aspects of our billing platform's configuration, optimization, and expansion. Build and maintain monitoring and alerting that surfaces data quality issues before they reach customers. Drive process standardization alongside Finance and Deal Desk to reduce billing complexity and manual intervention. Continuously refine the system to improve accuracy, automation, and reliability across the invoicing and billing lifecycle
Cross-Functional Partnership & Advisory: Serve as the connective tissue between finance, product, engineering, and GTM teams on all billing-related matters. Advise on how new products, discounting frameworks, payment structures, and bookings policies will function within the billing architecture. Proactively flag risks when business decisions could create downstream complexity. Own the vendor relationship, holding them accountable to SLAs and advocating for Qualia's needs on the roadmap
Billing Operations Documentation: Serve as the go-to owner of all things associated with systematic financial operations. Work with the billing team to build comprehensive operational documentation—runbooks, configuration guides, and process maps—so that billing system knowledge is institutional, not individual. Ensure billing data flows accurately across connected systems and that every team with a dependency on billing data has the visibility they need
Leverage AI for Operational Efficiency: Qualia is an AI first company. As a systems administrator, you will be charged with leveraging LLMs and AI to drive insights and operational efficiency for our front line collections and billing teams

What we offer

Comprehensive health plans
401k program
Commuter benefits
Professional development
Parental leave
Flexible time off policy
Robust online onboarding program
Biweekly all hands meetings
Internal virtual events

Fulltime

Senior Associate Customer Experience & Insights

This role elevates customer satisfaction, strengthens loyalty, and improves over...

Location

Colombia , Bogota

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Master’s degree OR Bachelor’s degree and 6 months of experience OR Associate’s degree and 2 years of experience OR English proficiency

Job Responsibility

Build and maintain strong customer relationships to proactively understand evolving needs and expectations
Continuously supervise customer sentiment across channels to identify patterns, difficulties, and opportunities for service enhancement
Develop and manage feedback listening posts across the customer journey to gather actionable insights
Handle escalated inquiries through phone, email, and digital channels, ensuring timely, accurate, and customer-focused resolution
Document controlled operational procedures, SOPs, and customer interactions including compliments, complaints, and technical issues
Serve as a subject matter expert for OTC and service processes, ensuring operational documentation remains current, compliant, and reflective of standard processes
Support process improvement initiatives, including user acceptance testing (UAT) for system upgrades and new digital tools
Assist in troubleshooting operational challenges that impact customer experience or service reliability
Collect, track, and analyze customer feedback, performance metrics, and service data to generate insights and improvement recommendations
Prepare and support monthly and quarterly reporting on CX analytics, KPIs, and experience trends

Fulltime

Senior Associate, Finance & Operations

NYES is seeking a disciplined, detail-oriented Senior Associate to join our NYC ...

Location

United States , New York

Salary:

90000.00 - 105000.00 USD / Year

New York Embroidery Studio

Expiration Date

Until further notice

Requirements

2–4 years of professional experience in accounting, audit, or corporate finance operations
Bachelor’s degree in Accounting, Finance, or a related field
High proficiency in QuickBooks Online (or similar ERP systems) and advanced Excel (e.g., pivot tables, VLOOKUPs, and complex formulas)
Prior experience navigating PEO platforms such as Paychex, Rippling, or Gusto is strongly preferred
Ability to operate effectively in a high-density, fast-paced office environment
Candidates must demonstrate high emotional intelligence and the ability to maintain strict confidentiality regarding sensitive HR and payroll data

Job Responsibility

Own the end-to-end Accounts Payable process, including vendor onboarding, invoice intake, coding, approvals, and weekly payment runs (ACH, wire, check), as well as 1099 maintenance
Perform PO, receipt, and invoice matching to ensure accuracy and proper authorization before payment
Serve as the primary point of contact for vendors
resolve billing discrepancies, manage statements, and maintain strong relationships
Assist the Accounting Manager with the month-end close process, including bank reconciliations and preparing journal entries
Oversee corporate credit card reconciliations and employee expense reimbursement (e.g., Expensify/Ramp)
Work closely with operations, procurement, and leadership to ensure financial data aligns with business activities
Maintain digital filing systems to ensure we are always “audit-ready,” while assisting the Accounting Manager in reconciling prior-year records to ensure full audit readiness for the upcoming year
Act as the primary administrator for Paychex
Review and process semi-monthly payroll for all staff

What we offer

Comprehensive medical insurance provided via our Paychex PEO
401(k) plan eligibility following one year of continuous service

Fulltime

Senior Associate Manufacturing (Operations Lead)

The Sr. Associate Manufacturing – Strategic Projects role offers the opportunity...

Location

Ireland , Dun Laoghaire

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a science discipline
5+ years of biopharmaceutical manufacturing experience in Fill Finish or related manufacturing or GMP experience in the pharmaceutical or medical device industry
Experience with regulatory compliance in cGMP manufacturing and testing of pharmaceutical products
Strong project management and organisational skills
Critical thinking skills
Negotiation and Influencing skills
Excellent verbal and written communication skills
Strong technical writing skills for GMP documentation
Decision Making skills and confidence to challenge others
Teamwork and coaching others

Job Responsibility

Function as the site interface between the Product Delivery Teams (PDT’s), and ADL Manufacturing operations
Develop, review, and approve Generic Master Batch Records and Parameter Value Lists across Formulation, Filling and Inspection
Develop, review and update Production, Engineering, Operating Procedures & training materials
Assist in providing training on scientific or technical aspects of the current process/project(s) to Direct Manufacturing
Evaluate, plan, and implement solutions for process improvement opportunities both current and project related
Support scheduling and execution of Characterisation, Engineering and PPQ runs
Provide troubleshooting support throughout the project and on the floor during execution of activities
Hold people to account for delivery and behaviours within the Manufacturing Support team and associated with the project(s)
Perform Job Hazard Assessments and Change Control Assessments to determine impact to Manufacturing
Partner with Learning & Performance to define training strategies for current processes, NPIs and complex projects

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Senior Associate, Billing & Accounts

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