Senior Associate Bilingual Spanish Process Manager Linguist

Senior Associate, Bilingual (Spanish) Process Manager Linguist. As a Senior Associate, Process Manager, Linguist on the Enterprise Language Accessibility (ELA) team you will be part of a talented cross-functional team responsible for providing end-to-end multilingual expertise for the enterprise and help ensure linguistically accurate and culturally resonant content across multiple touchpoints for Capital One's U.S. Spanish-speaking customers. As a Linguist on the ELA team you will safeguard the integrity of Spanish communications by ensuring Spanish translations mirror the intent of the source content and driving consistency and compliance. This role is a hybrid of deep linguistic expertise and process excellence and requires mastery of specialized terminology and translation technologies, alongside rigorous quality assessment methodologies. Beyond technical translation, you will drive operational excellence through the application of process management frameworks and technical proficiency. You will ensure effective stakeholder engagement, demonstrate clear presentation and communication skills, and support the strategic prioritization of enterprise needs within established risk controls.