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We’re looking for a Senior Assistant Store Manager to join our Westfield Sydney store! This is the perfect opportunity for an experienced retail leader who’s ready to operate at a Store Manager level while working alongside an experienced leadership team in one of our flagship locations. If you’re passionate about people leadership, commercial results, and delivering exceptional customer experiences, we’d love to hear from you.
Job Responsibility
Partner closely with the Store Manager and Optometrist to drive store performance, team engagement, and an exceptional customer journey from eye test through to dispense
Take ownership of the store in the Store Manager’s absence, confidently leading daily operations, customer experience, and team performance
Lead from the front on the floor, creating a high-energy, service-first environment
Coach, develop, and motivate the team to consistently deliver strong results and exceptional customer experiences
Drive commercial outcomes through strong operational execution, KPI performance, and team development
Support recruitment, onboarding, and ongoing team capability building
Ensure the appointment book, workflow, and day-to-day operations run seamlessly
Requirements
An experienced retail leader with Assistant Store Manager, Store Manager, or equivalent leadership experience
Someone who thrives in a fast-paced, customer-focused environment and knows how to lead from the front
A confident people leader who loves developing high-performing teams
Commercially minded with a strong track record of delivering sales and operational results
Passionate about creating memorable customer experiences through genuine service
Experience in optics is highly regarded, though not essential
Someone who aligns with our values: tight-knit, down-to-earth, and constantly improving
Available to work full-time on a Sunday - Thursday roster
Nice to have
Experience in optics is highly regarded, though not essential
What we offer
OTE up to $80,000 (Base + Super + Monthly + Annual Bonus + Profit Bonus)
2 free pairs of glasses per quarter product allowance so you can rep the brand in style, plus a year’s supply of contacts
Hands-on training in optical dispensing and advanced retail leadership
Ongoing coaching and development from experienced retail leaders
Real progression opportunities as we continue expanding across ANZ
The opportunity to join a high-performing, people-first culture where your impact genuinely matters