Senior Architecture Engineering Lead, Citi

Citi

Location:
United States, Irving ▼
Sioux Falls

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

156160.00 - 234240.00 USD / Year

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Job Description:

Senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology Team. This role will be operating within the Engineering & Architecture team within our Operations Technology group in Citi. The overall objective of this role is to lead applications systems analysis and programming activities.

Job Responsibility:

Lead integration of functions to meet goals, deploy new products, and enhance processes
Analyze complex business processes, system processes, and industry standards to define and develop solutions to high level problems
Provide expertise in area of knowledge of applications programming and plan assignments involving large budgets, cross functional project, or multiple projects
Develop application methodologies and standards for program analysis, design, coding, testing, debugging, and implementation
Utilize advanced knowledge of supported main system flows and comprehensive knowledge of multiple areas to achieve technology goals
Consult with end users to identify system function specifications and incorporate into overall system design
Allocate work, and act as an advisor/coach developers, analysts, and new team members
Influence and negotiate with senior leaders and communicate with external parties
Appropriately assess risk when business decisions are made
Facilitate collaboration between Branch Agents, Contact Center Advocates, and development teams to efficiently resolve system health issues impacting employee productivity
Conduct live sessions with front-line employees and tech teams to identify root causes and implement user-centric solutions for system issues
Enhance technology governance by incorporating employee experience metrics into best practices and compliance audits
Oversee operational support for internal applications, ensuring alignment with business goals and fostering employee efficiency
Partner with IT service management to minimize disruption and ensure continuity for employee applications
Collaborate with Technology partners to implement solutions that improve internal application capabilities and employee experience
Act as a liaison between tech teams, business units, and leadership to foster innovation and improve the employee technology landscape

Requirements:

10+ years of relevant experience within engineering and architecture domain
Experience in implementing projects
Experience in systems analysis and programming of software applications
Demonstrated Subject Matter Expert (SME) in area(s) of Applications Development
Demonstrated knowledge of client core business functions
Demonstrated leadership, project management, and development skills
Relationship and consensus building skills
Proven experience in Engineering & Architecture with a focus on Enterprise Architecture
Ability to road map and develop strategic roadmaps for new programs
Experience as a Technical Delivery Manager across multiple diverse domains
Proficiency in Technical Engineering Tools, including those related to Artificial Intelligence (AI)
Strong background in Engineering Enablement
Expertise in CI/CD (Continuous Integration/Continuous Delivery) and Next-Generation Architecture principles
Deep understanding and practical experience with Microservices architecture
Domain experience in Call Center and KYC (Know Your Customer) processes
Hands-on experience with major cloud platforms such as AWS and GCP
Proficiency in programming languages like Java and Python
Familiarity with PEGA/Salesforce platforms is preferred
Demonstrated ability to operate as an independent leader, capable of wearing multiple hats
Strong cross-functional collaboration skills, adapting to evolving project needs
A track record of successfully navigating and resolving enterprise complexities
Bachelor's degree/University degree or equivalent experience
Master's degree preferred

Nice to have:

Familiarity with PEGA/Salesforce platforms
Master's degree

What we offer:

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including vacation, sick leave, and paid holidays
Discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
October 30, 2025

Expiration:
November 06, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Architecture Engineering Lead