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Senior Applied Scientist

Netherlands, Amsterdam · Job Posted March 21, 2026
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Job Description

We are looking for a Senior Applied Scientist with a passion for building software solutions where customer experiences take centre stage and products are built with service quality at heart. We are building a real-time data platform to enable customer experience observability and analytics at scale: key ingredients to ensure we deliver best-in-class experiences for our users. The platform helps detect and respond to degradations in customer experience, supports safe code deployments and fast feature rollouts through real-time monitoring, and powers deeper analytics that inform product improvements, enabling both reactive and proactive service quality processes.

Job Responsibility

  • Design and improve state-of-the-art anomaly detection and alerting for multivariate time series metrics
  • Build methods to reduce incident impact, such as by shortening incident time-to-detection and time-to-resolution while reducing alert fatigue
  • Contribute to intelligent incident response workflows: auto-triage to right team, suspected root-cause hints, auto-mitigation actions as well as agentic mitigation flows
  • Develop statistical monitoring approaches for code deployment safety and feature rollout safety
  • Support safe and fast product releases by adjusting code deployment soak times or feature rollout speed based on statistical significance in guardrail metrics
  • Partner with Engineering on building data infrastructure producing 'analytics-ready' datasets
  • Define best practices in instrumentation and metric definitions to facilitate incident detection
  • Contribute to monitoring converge assisted observability and monitoring
  • Define success metrics for incident detection systems and create evaluation harnesses using historical incidents and annotated alerts
  • Communicate results clearly to technical and non-technical stakeholders
  • drive alignment on tradeoffs, OKRs and roadmap

Requirements

  • M.S. or Ph.D. in Computer Science, Machine Learning, Statistics, Operations Research, Economics, or another quantitative field
  • 6+ years of proven experience as an Applied Scientist, Machine Learning Scientist/Engineer, Research Scientist, or equivalent
  • Strong expertise in causal inference / experimentation, including designing, executing, and analyzing A/B tests
  • Strong expertise in anomaly detection and time-series analysis, with hands-on experience building production-grade, scalable detection and alerting pipelines for large-scale, real-time systems
  • Experience in production coding and deployment of ML, statistical, causal, and/or optimization models in real-time or near-real-time systems
  • Ability to use Python (or similar languages) to work efficiently at scale with large datasets in production environments
  • strong software engineering fundamentals
  • Proficiency in SQL and distributed data processing (e.g. PySpark, Flink SQL)
  • Excellent communication skills in cross-functional settings, with demonstrated ability to translate business/system problems into technical solutions and influence stakeholders
  • Thought leadership and ownership to drive multi-functional initiatives from conceptualization through productionization

Nice to have

  • Experience with real-time or near-real-time pipelines and large-scale data systems (e.g., Spark, streaming, Kafka-like systems, OLAP stores)
  • Experience in observability, user analytics, experimentation platforms, or reliability monitoring
  • Familiarity with event correlation and change attribution (e.g., linking regressions to code/config/feature flag changes)
  • Experience building tools that improve workflow quality (onboarding, annotation, diagnosis dashboards)

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