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We are looking for a Senior Applied Scientist with deep expertise in modern retrieval technologies to help shape the future of Microsoft 365 Copilot, with a focus on Search, Chat and Agent experiences. This role sits within the Copilot and Agents Core (CACore) organization, which powers the intelligence behind M365 Copilot by combining cutting-edge advances in generative AI with personalized search, retrieval and recommendation systems. As a Senior Applied Scientist in CACore, you will work in an exciting and fast-paced, collaborative environment focused on building state-of-the-art retrieval systems that serve millions of enterprise users daily. You will partner closely with engineering, product and platform teams to innovate, design and evaluate retrieval and ranking technologies that improve grounding quality, relevance, personalization and reasoning capabilities across Microsoft 365 Copilot experiences. This is a high-impact role where you will influence technical strategy, shape retrieval architecture, and collaborate across Microsoft Research, Azure AI and product groups to deliver AI-powered experiences that help users accomplish more with less effort. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Job Responsibility
Advance Retrieval Science
Design and run experiments, define offline and online evaluation metrics, and develop scalable retrieval pipelines and models for enterprise-scale search systems
Drive Product Innovation
Partner with Engineering, PM and Design to translate product requirements and research advances into scalable and reliable retrieval infrastructure supporting Copilot Search, Chat and Agent experiences
Collaborate Across Microsoft
Work closely with Microsoft Research, Azure AI platform teams and product organizations to bring cutting-edge retrieval and ranking advances into large-scale production systems
Champion Customer Impact
Deeply understand user retrieval pain points and enterprise grounding challenges, and develop solutions that materially improve relevance, answer quality, freshness and personalization
Lead and Mentor
Provide technical leadership and mentorship to scientists and engineers working on retrieval, ranking and recommendation systems
Define Success
Establish and evolve evaluation frameworks and success metrics for retrieval quality, grounding relevance, ranking effectiveness and downstream Copilot quality metrics
Stay Ahead
Keep up with the latest advances in retrieval and ranking research, including developments in semantic retrieval, sparse retrieval, RAG systems and LLM-grounded search
Requirements
Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics predictive analytics, research)
OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research)
OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research)
OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check
Nice to have
Strong hands-on experience developing retrieval or ranking systems at production scale
Demonstrated expertise in one or more of the following: Semantic retrieval
Dense retrieval systems
Embedding model training or fine tuning
SPLADE or sparse retrieval methods
Hybrid retrieval architectures
Ranking systems for search or recommendation
Large-scale information retrieval systems
Experience developing ML systems in Python and modern ML frameworks such as PyTorch
Experience evaluating retrieval quality using offline metrics and/or online experimentation
Experience developing retrieval systems for RAG or agentic AI architectures
Publications in top-tier conferences such as SIGIR, RecSys, KDD, WWW, WSDM, ACL or EMNLP
Experience shipping retrieval systems integrated with LLM-based products
Familiarity with enterprise search, personalization and recommendation systems
Experience optimizing retrieval latency, scalability and serving infrastructure
Experience with reinforcement learning or retrieval-aware reasoning systems