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Senior Applied Scientist - CRM

Germany, Berlin · Job Posted March 14, 2026
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Job Description

The Marketing Science team acts as the engine behind Zalando’s growth, partnering with business units across the full marketing funnel. We extend the Zalando experience beyond our platform, connecting customers with the fashion inspiration and shopping convenience they love. By leveraging cutting-edge technology, we ensure our marketing is relevant, engaging, and deeply respectful of customer privacy.

Job Responsibility

  • Take ownership of complex research questions
  • apply advanced Causal Inference and Economics methodologies to drive CRM strategy
  • utilize advanced Python, SQL, and PySpark skills to build robust data processing pipelines
  • champion MLOps best practices
  • mentor junior scientists
  • bridge the gap between technical and business stakeholders

Requirements

  • A strong academic foundation in Economics, Machine Learning, and Causal Inference (specifically Uplift Modeling)
  • at least 2 years of practical industry experience in the CRM or a related domain
  • deep proficiency in Python, SQL, and PySpark
  • a commitment to high coding standards
  • knowledge of Algorithmic Optimization is considered a plus
  • demonstrated experience in guiding less experienced colleagues
  • exceptional communication abilities

Nice to have

Knowledge of Algorithmic Optimization

What we offer

  • Employee shares program
  • 40% off fashion and beauty products sold and shipped by Zalando
  • 30% off Lounge by Zalando
  • discounts from external partners
  • 2 paid volunteering days per year
  • hybrid working model with up to 60% remote per week
  • work from abroad for up to 30 working days a year
  • 27 days of vacation a year to start for full-time employees
  • relocation assistance available
  • family services
  • health and wellbeing options
  • mental health support and coaching
  • drive your development through our training platform and biannual peer-to-peer review

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