Senior Applications Specialist Job at Advanced Technology Search Group (Mississauga)

Applications Senior Support Payments Specialist

The Applications Support Senior Analyst is a seasoned professional role. Applies...

Location

Bahrain , Seef, Manama

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Proven experience in an Application Support role
Experience installing, configuring or supporting business applications
Experience with some programming languages and willingness/ability to learn
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools
Good all-round technical skills
Effectively share information with other support team members and with other technology teams

Job Responsibility

Provides technical and business support for users of Citi Applications
Maintains application systems that have completed the development stage and are running in the daily operations of the firm
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations
Start of day checks, continuous monitoring, and regional handover
Perform same day risk reconciliations
Develop and maintain technical support documentation
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner
Ensures that storage and archiving procedures are in place and functioning correctly
Formulates and defines scope and objectives for complex application enhancements and problem resolution

Fulltime

Senior Billing Specialist / Senior Accounts Receivable

A great opportunity has arisen for an experienced Billing / Accounts Receivable ...

Location

United Kingdom , Milton Keynes

Salary:

35000.00 - 40000.00 GBP / Year

Broster Buchanan

Expiration Date

Until further notice

Requirements

Strong experience in billing / sales ledger / accounts receivable within a high-volume environment
Confident managing end-to-end invoicing and complex billing structures
Strong reconciliation skills and attention to detail
Experience working to tight month-end deadlines
Ability to challenge data and improve processes
Advanced Excel skills and good systems experience (ERP exposure beneficial)
Confident communicator, comfortable working with both finance and non-finance stakeholders

Job Responsibility

Own the full billing cycle, ensuring invoices are raised accurately and on time
Review and challenge billing data to ensure all revenue is captured first time
Manage and improve the applications for payment process
Monitor billing performance, identifying trends and reducing credit notes
Take responsibility for month-end billing close, ensuring tight deadlines are met
Reconcile billing outputs and investigate discrepancies
Act as a key contact for complex billing queries and customer disputes
Work closely with credit control to support cash collection and reduce aged debt
Drive improvements in processes, controls, and system usage
Support system enhancements and ensure effective use of billing platforms

Fulltime

Senior SHEQ Specialist / Senior Technician

We are seeking a Senior SHEQ Specialist / Senior Technician to join the SHEQ & S...

Location

Salary:

Not provided

Mota Engil

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering, or similar degrees
Recognised qualification in Occupational Safety and Health
Solid knowledge of ISO 45001, ISO 9001, and ISO 14001 standard, as well as legal requirements
Proficiency in MS Office and other relevant software
Availability to travel as required
Fluency in English, both written and is an advantage
5-10 years in SHEQ roles, ideally in complex or multi-project environments and safety behaviour programs
Organised, flexible, proactive, and resilient
Strong collaborative skills and effective communication across all organizational levels
Analytical and solution-oriented, capable of managing priorities in fast-paced environments and meeting tight deadlines

Job Responsibility

Implement and disseminate SHEQ policies, standards, and guidelines across BU companies
Promote and monitor compliance with all applicable SHEQ legal, regulatory, normative, and internal requirements
Support local SHEQ teams in the implementation, maintenance, and continuous improvement of the Integrated Management System (SGI)
Monitor, analyse, and report SHEQ performance, with particular emphasis on OHS performance and incident trends, including root causes and mitigation action plans
Conduct internal audits to ensure compliance and support certification processes
Collaborate with multidisciplinary teams to reinforce a strong SHEQ culture

What we offer

Dynamic, collaborative, and flexible work environment
Opportunity to make a meaningful impact across a diverse portfolio of companies and projects
Competitive compensation and benefits package

Senior COE Specialist I - Premium Support Specialist

Uber for Business (U4B) is rapidly expanding and is positioned to be the next gr...

Location

Japan , Tokyo

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Experience in B2B customer support, sales, or account management
Craftsmanship service: provide exceptional support and ensure customer satisfaction, resolving complex inbound or outbound issues sometimes without well-documented SOPs, including outbound phone support when necessary
Root cause analysis: conduct analysis to identify underlying issues and present findings when requested by stakeholders by following up with teams like bugs/outages teams, jira teams and risk teams
Stakeholder collaboration: work closely with both internal and cross-functional stakeholders to resolve urgent issues across various Uber for Business products
Insight generation: produce actionable insights such as inefficient SOPs, content updates & patterns of fraud from support activities and highlight to Team Leaders

Job Responsibility

PSS client inflow management: drive resolution of complex problems by leveraging internal resources and using multiple communication channels including email and messaging (possibly Zoom also)
Stakeholder management: collaborate effectively with U4B Sales/Account Managers and Implementation Leads to keep them apprised of client concerns, with possible client onsite visits
Project management: plan and execute projects to improve the customer experience for U4B admins and clients
BAU efficiency: ensure BAU for U4B continues to run efficiently and smoothly
Be the subject matter expert for all the products that U4B has to offer and identify process and policy gaps to mitigate them accordingly
Maintain PSS dashboard and send monthly progress reports to the administrators
Analyze data using basic SQL and Google Sheets on customer’s U4B account and then using that data to make recommendations to the client, where applicable
Proactively identify trends or impending issues and inform your client to minimize disruption to their service
Join team meetings to share relevant updates and roadblocks
Monitor U4B account transactions to ensure accuracy and promptly identify and resolve any discrepancies in payments

New

Messaging Services Senior Specialist - ProofPoint Email Security

NTT DATA strives to hire exceptional, innovative and passionate individuals who ...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science, Engineering, or related field
5+ years of experience Microsoft Teams, M365 apps and Exchange Online
Microsoft 365 certification preferred
Good analytical, excellent communication and problem-solving skills
Energetic, self-motivated and self-sufficient in accomplishing tasks
Strong verbal and written communication skills, with the ability to explain technical concepts to end users
Flexibility to adapt to changing technologies and environments, with a proactive approach to continuous learning

Job Responsibility

Providing steady state support to the email and collaboration infrastructure, handling on-call support responsibilities, handling escalations, critical issues, upgrade and maintenance activities
Expert on M365 services-Microsoft Teams, M365 productivity apps and SharePoint Online
A customer-centric approach with a focus on delivering high-quality support
Understanding their requirements and creating a positive client experience throughout the total client journey
Flexible working in shifts supporting 24X7 steady state operations
Works on abstract and complex problems requiring evaluation of intangible variables
Integrates trends, data and information into plans, deliverables and recommendations
Provides advanced technical support within area of expertise to clients on complex integration issues and escalation
Participates in troubleshooting and resolution of client problems using integrated data processing and communication solutions
Regularly exercises discretion and independent judgment on technical matters

Fulltime

New

Group Sales Senior Specialist

This role sits at the heart of shaping how Vodacom Group Business sales perform ...

Location

South Africa , Johannesburg

Salary:

Not provided

Vodafone

Expiration Date

June 17, 2026

Requirements

Matric – Essential
Bachelor’s degree in Business, Engineering, Computer Science, or related fields - Essential
An MBA or other master’s level post-graduate studies – Advantageous
Minimum of 5 years sales experience in telecommunications, ICT and enterprise/B2B sales environments, with a strong track record of delivering profitable growth and sales performance at scale
Minimum of 3 years’ experience in management roles, preferably across multiple teams or individuals
Demonstrated experience leading complex programs, managing senior stakeholders, and driving large scale sales or go to market transformation
Sales Operating Model & Process Discipline: Strong understanding of sales processes, operating rhythms and execution standards, with the ability to drive consistent application of agreed ways of working across markets
Performance Management & Commercial Insight: Ability to track KPIs, pipeline, forecasts and performance trends, and use data to identify gaps, risks and priority actions
Programme & Change Delivery: Demonstrated ability to coordinate and drive implementation of sales initiatives, managing milestones, dependencies, risks and follow-through to keep delivery on track
Market Enablement & Continuous Improvement: Ability to work with markets/teams to embed new ways of working, address adoption barriers and identify practical improvements to execution, reporting and governance

Job Responsibility

Drive implementation of agreed sales blueprints, frameworks, channel models and execution standards across OpCos, and track alignment to required ways of working
Co-ordinate the sales performance management cadence, incl. KPI tracking, pipeline & forecast reviews, dashboard reporting, action tracking and follow-through on agreed interventions
Identify gaps, performance risks and inconsistencies across OpCos, and drive targeted actions to strengthen sales discipline, reporting quality and operating effectiveness
Work with OpCos to embed agreed ways of working, address adoption barriers and support practical improvements suited to local market conditions
Develop and maintain practical sales tools, playbooks and reporting packs that support consistent execution and adoption of Group standards

What we offer

Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Fulltime

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New

Senior Specialist, Regulatory Affairs

The Senior Specialist resides within the Global Regulatory Affairs Systems Group...

Location

United States , Deerfield

Salary:

88000.00 - 121000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bachelor's degree in a scientific, life sciences, or related technical field
2+ years of regulatory experience
Strong understanding of Veeva software (RIM and Promo Mats) systems
Strong written and verbal communication skills, ability to organize, prioritize and meet deadlines
Strong analytical skills, including digital competency
Strong technical systems skills (i.e. databases, XML and Microsoft Office 365 including SharePoint, Power Automate and Excel)
Proofreading and editing skills
Ability to contribute to multiple projects from a regulatory affairs perspective
Ability to multitask and problem solve
Applicants must be authorized to work for any employer in the U.S.

Job Responsibility

Perform Veeva RIM business admin activities, including managing data, updates to system and participate in data governance activities
Working with project teams on various data initiatives, addressing data challenges and gaps in current system
Identify areas for improvement/modification
Compile regulatory documents for FDA 2253 submission
Develop training material and liaise with cross function teams
Understand internal global processes supporting Regulatory systems
Coordinates and drives deliverable preparation
develops and maintains process models using standard methods and tools
manages and tracks communications, metrics, and reporting-related processes
Develops, executes and implements business processes for data integration, maintenance and remediation

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)

Fulltime

New

Senior Specialist Data Science and Predictive Care

The Senior Specialist Data Science & Predictive Care leads data-driven transform...

Location

Congo, the Democratic Republic of the , Kinshasa

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Master's degree in data science, Statistics, Computer Science, Mathematics, Engineering, Information Systems, or related field
4-6 years of experience in Data Analytics, Data Science, Predictive Analytics, Business Intelligence, or Customer Operations Analytics
Experience in telecom industry is highly desirable
Experience working with large datasets and operational analytics
Exposure to AI, Machine Learning, Predictive Care, or Generative AI initiatives is an advantage
Experience working with cross-functional business and technology teams essential

Job Responsibility

Create predictive models to forecast customer actions, churn, repeat calls, fraud, and service issues
Build machine learning frameworks for proactive customer care
Design segmentation models for personalized engagement
Develop anomaly detection for monitoring and fraud management
Use statistical and AI methods to pinpoint root causes of customer pain and inefficiency
Support Generative AI and LLM applications in customer operations
Develop scoring and recommendation engines to boost engagement and decisions
Drive proactive customer care initiatives through real-time analytics and predictive intelligence
Identify customer issues before escalation and recommend preventive actions
Enable intelligent customer treatment strategies based on behavioral and operational insights

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Senior Applications Specialist

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