CrawlJobs Logo

Senior Applications Operations Coordinator

airswift.com Logo

Airswift Sweden

Location Icon

Location:
Australia , Perth

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Are you an experienced Digital Operations leader looking to take ownership of a critical applications portfolio across a major enterprise environment? This role offers the opportunity to shape support models, uplift capability, and drive operational excellence across a diverse suite of COTS and SaaS applications.

Job Responsibility:

  • Oversee critical COTS & SaaS applications across Business Development & Commercial (Marketing) and Finance
  • Lead a team of Digital support specialists and act as the main operational contact for new system implementations
  • Manage steady?state transitions, enhancements, risk, documentation, and operational processes
  • Maintain technical currency, coordinate upgrades, manage obsolescence, and align with Cyber expectations
  • Support portfolio management and ensure application roadmaps meet operational needs
  • Lead and mentor the Digital support team, driving a customer?first culture
  • Act as escalation point for complex issues and major incidents
  • Improve monitoring, alerting, and observability to move toward proactive operations
  • Ensure RCA for major/recurring incidents and uphold ITIL best practices
  • Maintain workflows, documentation, and knowledge content
  • Provide operational input into architecture, design, and TCO considerations
  • Identify FinOps and rationalisation opportunities
  • Track industry trends and recommend improvements or new technologies

Requirements:

  • Degree in IT, Computer Science, Engineering, or equivalent experience
  • 10+ years in Digital operations/application support
  • 3+ years in team leadership preferred
  • Strong experience with COTS, SaaS, cloud environments, and enterprise applications
  • Knowledge of APM, ITIL, and platforms like ServiceNow
  • Excellent communication and stakeholder management skills
  • Calm under pressure with strong incident management capability
  • Highly organised, customer?focused, and able to manage competing priorities

Additional Information:

Job Posted:
March 20, 2026

Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Applications Operations Coordinator

Senior Applications Analyst

Intratek Computer, Inc. is looking for a Sr. Applications Analyst to support us ...
Location
Location
United States , Orange
Salary
Salary:
Not provided
intrapc.com Logo
Intratek Computer, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in computer science, management information systems, or a related information technology field
  • Minimum of five years of professional experience in information technology with a focus on applications
  • Knowledge of Microsoft SQL database and use of SQL statements
  • Knowledge of standard integration platforms and REST APIs
  • Knowledge of standard business functions and procedures
  • Knowledge of Project Management standards and principles
  • Ability to perform duties with strong written and oral communication skills
  • Ability to effectively interpret and translate business needs and report on system trends or issues
  • Ability to develop effective trust relationships with technical team, data stewards, and business users through excellent interpersonal skills
  • Ability to perform tasks accurately with attention to detail
Job Responsibility
Job Responsibility
  • Works with IT leadership to identify enterprise application software needs and oversees activities to deliver appropriate business and IT aligned solutions
  • Senior member of a team responsible for ensuring operational functionality of Intelligent Transportation Systems (ITS) and a positive customer and vendor relationship
  • Actively participates in the identification and analysis of problems, investigation of solutions and new approaches and techniques for implementation
  • Comes from a technical background and can challenge, develop, and cross train team members
  • Continually seeks ways to expand and optimize the application and business processes
  • Communicate plans, status, and issues to higher management levels
  • Provides senior level systems and/or process analysis and design to meet functional and organizational requirements
  • Participates in continuous review to ensure that systems meet changing business and regulatory conditions
  • Point of contact for one or more business applications
  • Works alongside business users to identify and analyze their needs and define business requirements for new or existing systems
What we offer
What we offer
  • Medical benefits
  • Paid vacation
  • Paid holidays
  • 401K
Read More
Arrow Right

Senior Application Security Architect

The Information Security Operations (ISO) Sr Manager is a senior management leve...
Location
Location
Mexico , Ciudad De Mexico
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-10 years of relevant experience
  • Knowledge of Scripting and Programming Languages preferred
  • Demonstrated ability to interpret and apply information security policies, standards and procedures
  • Consistently demonstrates clear and concise written and verbal communication
  • Proven influencing and relationship management skills
  • Proven analytical skills
  • English Advance Domain, fluently speaking and writing
  • Communication skills to explain security controls required for the solutions in a clear and concise manner to non-technology stakeholders
  • Project coordination, give track end to end to all the approval and presentation process
  • Correct comprehension technical and business requirements of the solutions to be explained in IS Global Committees
Job Responsibility
Job Responsibility
  • Support the implementation of Information Security (IS) Training Plan, by verifying training participants completed the training and understand IS requirements
  • Coordinate with cross-functional Operations and Technology (O&T) counterparts and teams to improve O&T risk oversight
  • Attend and participate in internal/external IS forums and risk committees when necessary and provide IS updates to the business
  • Ensure stakeholders are held accountable for IS controls, and understand responsibilities in risk mitigation and remediation
  • Improve processes, remove IS deficiencies and enhance current tools that reduce an overall risk profile
  • Ensure security practices and standards compliance to reduce the likelihood of audit, regulatory and legal liabilities and reduce security risks by enhancing controls and minimizing weaknesses in Citi’s applications portfolio
  • Ensure non-compliant items are addressed through coordination with Business Manager and business staff
  • Support the Global Information Security (GIS) policies, standards, and initiatives development and implementation
  • Provide guidance on IS aspects of projects in support of business initiatives
  • Establish communication channels with cross-sector ISOs to efficiently tackle security issues that span multiple businesses
  • Fulltime
Read More
Arrow Right

Senior Application Support Lead – Payments and Services

Citi is a world-leading global bank. We have approximately 200 million customer ...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven leadership experience in a support environment
  • Excellent time management and customer service skills
  • Ability to manage and prioritise competing tasks while operating in a challenging and sometimes ambiguous environment
  • Excellent problem-solving skills with a proven track-record in technical support and experience with: Unix/Linux operating systems
  • Middleware messaging systems e.g. MQ and Kafka
  • Database services e.g. Oracle and MongoDB
  • Cloud-based, containerised software solutions hosted on premises and public cloud e.g. RedHat Openshift and AWS
  • Enterprise monitoring solutions e.g. ITRS Geneos
Job Responsibility
Job Responsibility
  • Manage daily operations of the team, ensuring efficient workload distribution and adherence to SLAs/KPIs
  • Coordinating support of major incidents, managing incident resolution and senior communications, prioritising service-related issues and acting as primary escalation point
  • Overseeing the onboarding of new, updated and modified applications through change process ensuring close collaboration with development teams
  • Drive continuous improvement by analysing trends in support issues and working with development teams to prioritise enhancements
  • Contribute to disaster recovery planning by preparing application test and recovery plans and driving test events
  • Manage stakeholder engagement and timely notifications of application disruption
  • Train and mentor team members, set clear goals and promote Citi culture
What we offer
What we offer
  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

Applications Development Senior Programmer Analyst

Technical position responsible for establishing and implementing platform for Co...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree in IT or similar
  • Strong organizational and coordination skills
  • Hands on 6+ years of relevant experience in application/Infrastructure delivery or systems analysis role
  • 3+ years of experience with Oracle database and Unix/Linux OS
  • Scripting skills (bash, sql)
  • Ability to do detailed level analysis of requirements
  • Experience in automation of manual activities
  • Demonstrated leadership and project management skills
  • Fluent English (daily work with English speakers)
Job Responsibility
Job Responsibility
  • Design, build, and support robust, scalable Flexcube platform solutions
  • manage environment orchestration, capacity, and integration with diverse infrastructure
  • Develop and implement automations (e.g., shell, Perl, Java) to enhance operational efficiency and platform resiliency
  • Act as SPOC for projects, coordinating across business, operations, and technology
  • Support audits, manage application risk/compliance, and resolve high-impact technical/business problems
  • Provide expert guidance in platform design, ensure architectural adherence, and offer L3 Flexcube support
  • Fulltime
Read More
Arrow Right

Application System Analyst Senior

The Application System Analyst Senior serves as a liaison between system end-use...
Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems
  • Ability to present complex data in meaningful method, i.e., charts, graphs
  • Ability to adjust to and implement change
  • Problem Solving skills
  • Multitasking skills
  • Work as a team member
  • Proficient in Microsoft applications including Word, Excel, and PowerPoint
  • Excellent customer service skills
  • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
  • Strong organizational skills in managing multiple priorities
Job Responsibility
Job Responsibility
  • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements
  • Independently provides guidance and leadership on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to manage testing projects as necessary
  • Demonstrates an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice
  • Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships
  • Ensures the needs of the customer are fully represented in all updates. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate status reporting
  • Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests. Responsible for completing gap analysis, and providing cross application recommendations
  • Possesses the skill to develop strong and positive relationships with client management at all levels. Is respected by the client as an expert and end users demonstrate confidence in the individual
  • Contributes to strategy discussions by proactively identifying options with associated pros and cons with team members, stakeholders and leaders. Consistently displays superior judgment. Reputation for high-quality decisions
  • Adhere to organization standards for system configuration and change control
  • Able to understand complex requirements of end users and project goals and propose technical solutions for multifarious design, configuration needs. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration
  • Fulltime
Read More
Arrow Right

Application System Analyst Senior

The Application System Analyst Senior serves as a liaison between system end-use...
Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems
  • Ability to present complex data in meaningful method, i.e., charts, graphs
  • Ability to adjust to and implement change
  • Problem Solving skills
  • Multitasking skills
  • Work as a team member
  • Proficient in Microsoft applications including Word, Excel, and PowerPoint
  • Excellent customer service skills
  • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
  • Strong organizational skills in managing multiple priorities
Job Responsibility
Job Responsibility
  • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements
  • Independently provides guidance and leadership on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to manage testing projects as necessary
  • Demonstrates an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice
  • Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships
  • Ensures the needs of the customer are fully represented in all updates. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate status reporting
  • Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests. Responsible for completing gap analysis, and providing cross application recommendations
  • Possesses the skill to develop strong and positive relationships with client management at all levels. Is respected by the client as an expert and end users demonstrate confidence in the individual
  • Contributes to strategy discussions by proactively identifying options with associated pros and cons with team members, stakeholders and leaders. Consistently displays superior judgment. Reputation for high-quality decisions
  • Adhere to organization standards for system configuration and change control
  • Able to understand complex requirements of end users and project goals and propose technical solutions for multifarious design, configuration needs. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration
  • Fulltime
Read More
Arrow Right

Senior Production Engineer - Application Support Lead - Futures Engineering

Senior Application Support Lead to oversee the support operations for our enterp...
Location
Location
United States , Chicago
Salary
Salary:
155000.00 - 185000.00 USD / Year
clearstreet.io Logo
Clear Street
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5–8 years of experience in application support
  • At least 2 years in a leadership or senior technical role, ideally in financial services or fintech
  • Knowledge of Java and ReactJS, with experience debugging and analyzing application logs
  • Hands-on experience with Kubernetes and Docker for deployment troubleshooting
  • Familiarity with monitoring tools (e.g., Datadog) and services such as Pager Duty
  • Experience with ticketing systems (e.g., Jira)
  • Deep understanding of cleared derivatives, futures, or back-office operations in financial markets
  • Proven ability to lead and motivate a support team
  • Strong decision-making and problem-solving skills in high-pressure environments
  • Excellent communication and interpersonal skills
Job Responsibility
Job Responsibility
  • Provide advanced troubleshooting for complex application issues, including Java/ReactJS code-level analysis, database queries, and Kubernetes/Docker environment diagnostics
  • Manage a team of application support analysts, providing mentorship, training, and performance evaluations
  • Oversee the triage, prioritization, and resolution of support tickets, ensuring SLAs are met
  • Lead complex configuration tasks, such as system integrations, and custom module deployments
  • Act as the primary point of escalation for major incidents, coordinating with infrastructure, development, and client teams
  • Develop and implement support processes, including automated monitoring, knowledge base enhancements, and proactive issue detection
  • Liaise with clients, product managers, and senior leadership to provide updates on support metrics, system performance, and improvement initiatives
  • Utilize advanced monitoring tools to proactively identify performance bottlenecks and coordinate with DevOps to optimize Kubernetes/Docker deployments
  • Create and maintain comprehensive technical documentation and deliver training to support staff and end-users
  • Contribute to the roadmap for support operations, aligning with business goals and client needs
What we offer
What we offer
  • Competitive compensation packages
  • Company equity
  • 401k matching
  • Gender neutral parental leave
  • Full medical, dental and vision insurance
  • Lunch stipends
  • Fully stocked kitchens
  • Happy hours
  • Fulltime
Read More
Arrow Right

Senior Clinical Research Coordinator

The Computational Health Informatics Program (CHIP) is seeking an experienced, h...
Location
Location
United States , Boston
Salary
Salary:
58676.80 - 93901.60 USD / Year
childrenshospital.org Logo
Boston Children's Hospital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • Master’s preferred
  • Bachelor’s degree and 4 years of relevant work experience OR Master’s degree and 2 years of relevant work experience
  • Analytical skills to gather and interpret data in which the information or problems are moderately complex to complex
  • Well-developed communication skills to provide critical information to patients, effectively deal with conflicting views or issues, and the ability to mediate fair solutions
  • Ability to effectively engage with and influence others
  • build working relationships and can work independently and as a team member, leads others when needed
  • Act as a resource and must be knowledgeable and compliant in all hospital, State, and Federal regulatory requirements, including hospital policy and procedures
Job Responsibility
Job Responsibility
  • In conjunction with the Principal Investigator and/or designees designs, develops, and implement clinical research projects such as enrollment strategies, study materials, and study documents
  • Responsible for daily operations of the study
  • Develops and implements processes and procedures to meet study goals and protocol requirements
  • Participate in training and prepare study related training materials
  • Plans and prioritizes the work of administrative and support personnel on all clinical study activities
  • Consents and enrolls patients for research studies by providing detailed information on the Clinical Study to patients and families
  • Communicates all policies and procedures and responds to all inquiries
  • Evaluate the suitability of prospective study candidates and make selections based on clinical knowledge of each study
  • Provide input for updates of SOPs and drafting of new quality documentation
  • Assist with developing and implementing best practice guidelines for conducting various clinical research protocols
What we offer
What we offer
  • flexible schedules
  • affordable health, vision and dental insurance
  • child care and student loan subsidies
  • generous levels of time off
  • 403(b) Retirement Savings plan
  • Pension
  • Tuition and certain License and Certification Reimbursement
  • cell phone plan discounts
  • discounted rates on T-passes
  • Fulltime
Read More
Arrow Right