Senior Applications Engineer

• Design and oversee advanced security system integrations to deliver cohesive, enterprise-level solutions
• Configure LAN (Local Area Network) and wireless network infrastructures to optimize connectivity, system reliability, and performance
• Lead advanced diagnostics and root-cause analysis to ensure peak system functionality and long-term stability
• Partner strategically with Project Managers, End Users, and Technical Teams to guide successful software deployment and utilization
• Resolve complex project-related software and system issues, coordinating with cross-functional technical resources as needed
• Direct escalation protocols, ensuring critical issues are communicated and mitigated promptly to minimize business impact
• Advise and coordinate with leadership to drive efficient timelines, effective resource allocation, and scalable project execution
• Oversee and schedule software licensing, compliance, and advanced training programs to foster continuous professional growth across teams
• Develop and lead end-user training strategies, ensuring seamless software adoption, optimized system operation, and enhanced client satisfaction

• High school diploma or equivalent
• Minimum of three (3) year of experience programming and troubleshooting access control and video systems
• Advanced knowledge of industry-leading security system and equipment providers, working with enterprise level clients or large projects
• Product specific certification(s) with access control systems and video platforms, such as AMAG, Lenel, Milestone, Genetec, SoftwareHouse
• High level decision-making and complex problem-solving ability to develop innovative solutions that align with organizational strategy
• Expert ability to interpret, evaluate and apply advanced technical documentation, ensuring systems and solutions meet enterprise and client requirements
• Advanced proficiency with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word)
• Exceptional verbal and written communication skills, with internal and external stakeholders
• Ability to establish and maintain trusted partnerships across executive leadership, technical teams and client organizations

Bachelor's degree in Computer Science, Engineering, or another related major

• Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly
• Employee Assistance Program
• Employee Discount Program
• Tuition Discount Program
• Training & Career Development Programs