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Inetum Logo Inetum · IT - Administration

Senior Application Support

Portugal, Porto · Job Posted August 05, 2025
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Job Description

The candidate will join ITG-FRESH-SDE and will participate actively to new features implementation (20%) and will ensure production monitoring and will provide support activities (level 2) in case of incident/requests from internals clients (80%). The activities will mainly consist in analyzing, production piloting/monitoring, ensure support, documenting and release developments in production using company's standards technologies (around SHELL & SQL & LINUX). The candidate will be fully integrated in the support team located in Paris and Lisbon. The position requires high reactivity and reporting skills to follow the IT activities/incidents, a strong analytical capacity, and a real appetite for the functional understanding of the application (Financial/Credit risks) and a strong skill on shell scripting. The position will lead to develop knowledges on various financial process around reporting activities as well as company's information system within a motivating environment.

Job Responsibility

  • Trouble shooting and problem solving
  • Design, write, and correct scripts using shell Linux
  • Practical knowledge of change, incident & problem management tools (ServiceNow, GITlab, ANSIBLE...)
  • Investigate and resolve issues in the short term (workaround / setting up procedure) and longer term (participate to the definition of proper fix)
  • On-call duty (when needed) on weekends, nights, etc

Requirements

  • SQL
  • Shell scripting
  • Good overall IT knowledge
  • Proficiency in English is mandatory
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