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Senior Application Support Analyst - Azure / O365 - Investment Management. Orbis are proudly working with a finance-for-good firm making the world a better place for millions through investment in highly positive-impact initiatives. They are now building out their Application Support team to help manage a growing and increasingly complex portfolio of business-critical systems including Cloud (Azure), O365 and Investment systems. This is an incredible opportunity for a Senior Application Support Analyst to be part of one of the best cultures in Investment Management in a role with exposure across the organisation.
Job Responsibility:
Owning end-to-end application support across the application suite including SaaS platforms, Investment Systems, O365 and cloud-based applications (Azure)
Working directly with stakeholders across the business and technology to understand and resolve issues and bugs with business applications, and provide L1-L3 support and user training
Managing third-party vendors to oversee the full incident resolution and service delivery process
Requirements:
5+ years’ prior experience in an Application Support role or similar within Financial Services (Private Equity, Investment Management, or Investment Banking)
Excellent SQL experience and Solid experience of supporting SaaS platforms and applications in the Microsoft stack (e.g. Azure, O365)
Excellent proven ability to work with cross-functional stakeholders to manage the full Application Support cycle
Excellent experience managing third party software vendors
Familiarity with methodologies such as ITIL, Agile and DevOps