Senior Application Production Engineer Job at Sopra Steria (Singapore)

Senior Production Engineer - Application Support Lead - Futures Engineering

Senior Application Support Lead to oversee the support operations for our enterp...

Location

United States , Chicago

Salary:

155000.00 - 185000.00 USD / Year

Clear Street

Expiration Date

Until further notice

Requirements

5–8 years of experience in application support
At least 2 years in a leadership or senior technical role, ideally in financial services or fintech
Knowledge of Java and ReactJS, with experience debugging and analyzing application logs
Hands-on experience with Kubernetes and Docker for deployment troubleshooting
Familiarity with monitoring tools (e.g., Datadog) and services such as Pager Duty
Experience with ticketing systems (e.g., Jira)
Deep understanding of cleared derivatives, futures, or back-office operations in financial markets
Proven ability to lead and motivate a support team
Strong decision-making and problem-solving skills in high-pressure environments
Excellent communication and interpersonal skills

Job Responsibility

Provide advanced troubleshooting for complex application issues, including Java/ReactJS code-level analysis, database queries, and Kubernetes/Docker environment diagnostics
Manage a team of application support analysts, providing mentorship, training, and performance evaluations
Oversee the triage, prioritization, and resolution of support tickets, ensuring SLAs are met
Lead complex configuration tasks, such as system integrations, and custom module deployments
Act as the primary point of escalation for major incidents, coordinating with infrastructure, development, and client teams
Develop and implement support processes, including automated monitoring, knowledge base enhancements, and proactive issue detection
Liaise with clients, product managers, and senior leadership to provide updates on support metrics, system performance, and improvement initiatives
Utilize advanced monitoring tools to proactively identify performance bottlenecks and coordinate with DevOps to optimize Kubernetes/Docker deployments
Create and maintain comprehensive technical documentation and deliver training to support staff and end-users
Contribute to the roadmap for support operations, aligning with business goals and client needs

What we offer

Competitive compensation packages
Company equity
401k matching
Gender neutral parental leave
Full medical, dental and vision insurance
Lunch stipends
Fully stocked kitchens
Happy hours

Fulltime

Senior .NET Production Application Support Engineer

The Senior .NET Production Application Support Engineer will ensure the stabilit...

Location

Canada , Halifax

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

5+ years experience in .NET Production application support
3+ years experience with ETL tools such as Informatica or Microsoft SSIS
1+ year experience with AWS cloud services
Strong expertise in .NET and ETL tools (Informatica or SSIS)
Proficiency in multiple programming languages: .NET, C#, VB.NET, VB6, JavaScript, HTML
Ability to troubleshoot and optimize cloud data pipelines for performance, security, and reliability
Skilled in query performance optimization and database tuning
Experience in upgrading, configuring, and debugging existing systems
Strong problem-solving skills for triaging complex issues and handling escalations
Familiarity with modern data security and privacy practices

Job Responsibility

Monitor and maintain assigned production systems to ensure optimal performance and SLA compliance
Investigate, troubleshoot, and resolve application and data pipeline issues within agreed timelines
Provide customer-focused support, ensuring timely communication and resolution of incidents
Review existing systems and propose/implement enhancements for scalability and reliability
Perform root cause analysis and recommend break-fix solutions for code and database issues
Collaborate with cross-functional teams including business, risk, and IT stakeholders
Participate in on-call rotations and provide support during off-hours/weekends as needed
Document incidents, resolutions, and system changes for knowledge base and audit purposes

Fulltime

Production Management Senior Engineer - Senior Vice President

Engineer the future of global finance. At Citi, our Tech team doesn't just suppo...

Location

United Kingdom , Belfast, Northern Ireland

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Strong, demonstrable modern Java development experience (Java 21+), including concurrent programming, JVM tuning, and modern frameworks such as Spring Boot
Proven track record of leading a software engineering team to deliver production systems — not just managing projects but owning outcomes
Deep commitment to clean code, TDD, and code review as engineering disciplines
able to coach others credibly in these practices
Solid understanding of CI/CD principles and tooling and operational experience of orchestration tools for CI/CD and Infrastructure-as-Code tooling (Terraform, Cloud Formation, etc.) is a highly desirable
Hands-on experience with Docker and/or Podman for containerisation, including writing and optimising Dockerfiles
Experience deploying and operating workloads on OpenShift or Kubernetes, including familiarity with manifests, Helm charts, resource management, and cluster observability
Comfortable with build tooling (Gradle) and dependency management at scale
Ability to read, review, and reason about front-end codebases — particularly React — without necessarily being a fluent front-end developer
Strong communication skills: can articulate technical trade-offs clearly to both engineers and non-technical stakeholders

Job Responsibility

Set and enforce technical standards across the team, including code quality, review practices, and architectural patterns
Contribute production-quality Java code — this is a hands-on role and active coding is expected
Drive clean, maintainable, test-driven development as a non-negotiable team norm, not an aspiration
Own key architectural decisions and ensure they are documented, communicated, and revisited as requirements evolve
Identify and manage technical debt proactively, balancing pragmatism with long-term maintainability
Demonstrate an in-depth understanding of Software Development Lifecycle and how it integrates within the overall technology landscape to deliver scalable, reliable and resilient applications
Operate in a global environment with on-/near-/off-shore matrix reporting structures
Operate in a highly regulated environment that requires in-depth understanding of the regulatory requirements and the industry implications for our technologies
Improve the service level the team provides to our end users, which includes maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices
Drives Continuous Delivery and Automation efforts across the supported applications by means of Root Cause Analysis reviews, Knowledge management, Performance tuning, and user training

What we offer

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Production Management Senior Engineer - Senior Vice President

Engineer the future of global finance. At Citi, our Tech team doesn't just suppo...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Strong, demonstrable modern Java development experience (Java 21+), including concurrent programming, JVM tuning, and modern frameworks such as Spring Boot
Proven track record of leading a software engineering team to deliver production systems
Deep commitment to clean code, TDD, and code review as engineering disciplines
Solid understanding of CI/CD principles and tooling and operational experience of orchestration tools for CI/CD and Infrastructure-as-Code tooling (Terraform, Cloud Formation, etc.) is a highly desirable
Hands-on experience with Docker and/or Podman for containerisation, including writing and optimising Dockerfiles
Experience deploying and operating workloads on OpenShift or Kubernetes, including familiarity with manifests, Helm charts, resource management, and cluster observability
Comfortable with build tooling (Gradle) and dependency management at scale
Ability to read, review, and reason about front-end codebases — particularly React — without necessarily being a fluent front-end developer
Strong communication skills: can articulate technical trade-offs clearly to both engineers and non-technical stakeholders
Excellent working knowledge of key computer science concepts (networking, operating systems, virtualisation, containerisation, etc.)

Job Responsibility

Set and enforce technical standards across the team, including code quality, review practices, and architectural patterns
Contribute production-quality Java code — this is a hands-on role and active coding is expected
Drive clean, maintainable, test-driven development as a non-negotiable team norm, not an aspiration
Own key architectural decisions and ensure they are documented, communicated, and revisited as requirements evolve
Identify and manage technical debt proactively, balancing pragmatism with long-term maintainability
Demonstrate an in-depth understanding of Software Development Lifecycle and how it integrates within the overall technology landscape to deliver scalable, reliable and resilient applications
Operate in a global environment with on-/near-/off-shore matrix reporting structures
Operate in a highly regulated environment that requires in-depth understanding of the regulatory requirements and the industry implications for our technologies
Improve the service level the team provides to our end users, which includes maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices
Drives Continuous Delivery and Automation efforts across the supported applications by means of Root Cause Analysis reviews, Knowledge management, Performance tuning, and user training

What we offer

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Senior Software Engineer - Application Engineer

This is a career-defining opportunity to play a crucial role in a hyper-scale AI...

Location

United States , Salt Lake City

Salary:

Not provided

PassiveLogic

Expiration Date

Until further notice

Requirements

5+ years in software engineering, computer science, front-end web-application development, or a related field
Strong JavaScript, TypeScript, or Swift experience
Strong algorithms, data structures, and coding background
Experience with user interface frameworks (e.g. Angular, React, Vue, Swift UI etc.)
Extraordinary teammate with excellent interpersonal skills
Exceptional communication skills: Ability to collaborate across teams, clearly communicate technical concepts to non-technical stakeholders, and document solutions effectively.
Organized and strategic: Experience in managing complex engineering projects, including timelines, scope, and deliverables, with attention to detail.
Collaborative mindset: Use your skillset to work flexibly across multiple teams and application.
Adaptability: Comfortable in a fast-paced startup environment, eager to learn, iterate, and innovate.
Problem solving: You own this role. When issues arise, be the empowered force that solves them, driving solutions to completion.

Job Responsibility

Design and Implement Front End Architecture: Lead the design and implementation of front end architecture to support native-quality web applications for multi-platform deployment.
Contribute Across Teams: Collaborate cross-functionally to build our technology and celebrate our shared successes. Be impact-driven, seek to be a good employee, neighbor, and global citizen.
Optimize Systems-level Performance: Be a systems-level thinker who researches before they act and values sound processes and broad thinking.
Prioritize Execution, Stability, and Velocity: Focus on delivering short-term wins while maintaining a long-term vision within our shared architecture. Take pride in the impact of our products and in delivering a 'wow' customer experience.
Nerd Out About Your Craft: Dive deep into the details and continuously refine your expertise.

What we offer

Competitive compensation
Generous equity share package
Medical, dental and vision coverage
Disability and life Insurance options
Flex PTO
Team-building events
Free catered lunch in the office Monday — Friday
Free ski pass (We are at the base of Big Cottonwood Canyon)
Free National Park pass

Fulltime

Mechanical Engineer - Production First Line Support Production Engineer

The FLS PE is responsible for providing first-line troubleshooting support to en...

Location

United States , Wilton

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor of science in a technical field, Mechanical, Electrical Engineering, or Mechatronics preferred with 2+ years of experience in a technical production or manufacturing environment
Masters Degree in a technical field Mechanical, Electrical or Mechatronics preferred engineering with 2 internships in a technical production environment
Working knowledge with epoxy application in opto-mechanical designs
Working knowledge with mechanical assembly and alignment
Working knowledge with mechanical tooling and test equipment
Working knowledge with epoxy dispensing equipment
Working knowledge with epoxy processing and curing
Working Knowledge in detectors, electro-optical devices and opto-mechanical constructions
Experience in a production environment with high tech products and complex production processes
Capability to interface with multidisciplinary groups (including senior leadership), and be willing to take on responsibility and follow through

Job Responsibility

Provide first-line troubleshooting support to ensure uninterrupted production output for EXE RS work center
Use hands-on troubleshooting with structured problem-solving methodologies to address complex technical challenges
Escalate issues when necessary
Drive continuous improvement through documentation, analysis, and collaboration
Support tooling and product SPC (Statistical Process Control)
Manage disturbance notifications
Work closely with quality teams to maintain and improve material review processes
Provide efficient response to troubleshoot mechanical assembly issues
Provide efficient response to troubleshoot glass to metal bonding issues
Provide efficient response to troubleshoot electrical cable routing issues

Fulltime

Senior Application Engineer

Our client, a globally recognized premium retail and outdoor apparel brand, is e...

Location

Canada , North Vancouver

Salary:

59.13 - 75.55 USD / Hour

Randstad

Expiration Date

Until further notice

Requirements

8+ years of experience developing solutions on the Salesforce platform (specifically Service Cloud and Sales Cloud) within Agile environments
Highly proficient in developing complex, scalable features using Flows, Apex, Lightning Web Components (LWC), and asynchronous processing in high-volume environments
Proven experience designing and implementing robust integrations between Salesforce and external systems using REST, SOAP, and GraphQL APIs, emphasizing performance and enterprise architecture standards
Expertise leveraging Git, GitHub, and SFDX in VS Code to enable efficient version control, collaborative development, and CI/CD best practices
Deep understanding of customer identity models, including Contact, Person Account, Individual, and unified customer profile patterns
Exceptional communication, problem-solving, and documentation skills, with a flexible and adaptable mindset when faced with ambiguity

Job Responsibility

Own and lead a medium-sized product domain within the Core Customer 360 platform, balancing out-of-the-box Salesforce configurations with custom programmatic design
Take complex user stories, break them down into sub-tasks, and execute them with relative ease and very little oversight beyond high-level direction
Participate extensively in code reviews, define coding standards for the team, and mentor junior/intermediate developers via pair programming
Lead ongoing platform security assessments, review Salesforce release updates, and document system components to refactor and optimize performance
Partner effectively with non-technical business members, helping to identify requirements issues and course-correcting strategies early
Move beyond simply checking off tasks—identify and build business cases for future technical enhancements and system optimization

What we offer

Premium Global Brand
Flexible Work Model
Architectural Influence
Collaborative & Active Culture

Fulltime

Senior Application Engineer, Release Management

Software Resources has an immediate, long term contract job opportunity for a Se...

Location

United States , Orlando

Salary:

Not provided

Software Resources

Expiration Date

Until further notice

Requirements

ITIL (Information Technology Infrastructure Library)
The Software Development Life Cycle (SDLC)
ServiceNOW (SNOW) Knowledge (VERY important)
Sharepoint, Jira, Confluence
This role is very fast paced.Can expect to switch between many projects, should have great communication skills and an ability to pick things up quickly
5+ years of professional work experience preferably in IT Service Management, Development or Support
5+ years of formal Change and Release Management hands-on experience
Strong interpersonal skills, with a demonstrated ability to make effective decisions while working through complex issues
Excellent communication skills
Excellent organization skills

Job Responsibility

Manage the lifecycle of complex application changes and releases and proactively mitigating risk, so that the deployment to the production environment is made with minimal disruption to the business or IT's ability to deliver services
Help drive the overall strategy, standardization, and implementation of release management activities and ensure policies, processes, procedures, metrics, and all tasks defined by release management governance are followed
Open, maintain and close change records in the ServiceNow tool and ensure the content is complete, accurate and timely. Ensure the Change Record and all documentations meet acceptance criteria for the CMO and Parks Technology CAB
Attends Change and Release meetings including delivery stand ups and CAB meetings
Provide support for release and deployment management tools and processes
Monitor the forward schedule of Change on a regular basis. Identify and evaluate potential impacts of both upcoming, in-progress or rescheduled Changes across Parks Technology. Reach out to Stakeholders and take appropriate steps to mitigate potential risk
Evaluate release risks and impact and assess overall release readiness in order to mitigate negative effects on the production environment during and after deployment. This includes review of the release repositories throughout the CI/CD pipeline, regression test results and security scans
Manage Releases with a culture of communication, planning, and continual improvement. Lead post-deployment reviews that solicit open feedback and suggestions, specific to that Release, that will ensure the readiness and effective deployment of subsequent releases. Incorporate these findings and recommendations into the overall Release process
Collaborate in both a team environment and independently with the CMO and IT delivery teams on the improvement, execution and measurement of the release management process. Provide tactical and strategic recommendations based on ITSM key performance indicators
Foster continuous improvements and evolve Release best practices as the organization evolves. Conduct service improvement initiatives through proactive monitoring and improvement actions Analyze and evaluate internal and external processes, document findings, identify areas for improvement and give recommendations to improve release management processes

What we offer

medical, dental, and vision coverage
401(k) with company match
short-term disability
life insurance with AD&D

Fulltime

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Senior Application Production Engineer

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