Job Description
We are seeking a highly experienced RMMS Confirm specialist to take technical ownership of the Brightly Confirm application and ensure it supports CPS maintenance, asset management, operational delivery and National Highways requirements. This is a specialist individual contributor role, not a people management position. The post holder will act as the key technical and business facing expert for Confirm, working closely with asset leads, operational teams, the Digital Development Lead, Digital & Data, IT Operations and suppliers. The role will assess business requirements, align them with Confirm capability, support implementation planning and help shape a future proof roadmap for how Confirm is used across CPS. This includes understanding asset data from internal and external sources, supporting business critical integrations, improving data quality, strengthening user adoption and ensuring Confirm is positioned as a core part of the wider CPS digital and asset management landscape. The post holder will provide expert guidance on system configuration, workflow design, data governance, testing, release readiness, integration reliability, supplier engagement and continuous improvement. The role is the technical lead for the engineering approach to operating and supporting the Confirm Product as a live service, ensuring reliability, performance, resilience, and scalability. The post holder will define and embed best practice for application operations, including monitoring, alerting, incident response, problem management and service optimisation. The role will act as the senior technical authority for application operations, setting standards and guiding engineers, suppliers and support teams. Input into the technical roadmap and recommending future Confirm functionalities that align with strategic direction.
