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You will become a key member of a cross-functional global team which supports corporate infrastructure and product engineering. Sportradar is focusing heavily on automation, self-service, and high availability services. Therefore, we are searching for a new team member who drives technical excellence vital for our application and infrastructure evolution. The Senior Application Engineer is responsible for driving forward our ServiceNow implementation programme. The role covers configuration, workflow management, and custom development on the platform, as well as working with business stakeholders to understand requirements and transition them into scalable, secure, and maintainable solutions.
Job Responsibility:
Help to develop and maintain our ServiceNow environment, becoming the in-house Subject Matter Expert
Identify new integrations and automation opportunities to increase collaboration between enterprise applications using Flow Designer, Integration Hub, and API standards
Assist with documentation of the current environment, ensuring that articles are kept up to date and relevant
Provide mentoring for colleagues through in-role training to help develop skills across the team
Ensure that our services are available and functional according to SLAs by being part of an on-duty team
Requirements:
Strong platform knowledge: Deep understanding of ServiceNow architecture, core modules (ITSM, ITOM, CSM, etc), configuration, and custom app development
Advanced scripting and development skills: Proficiency in JavaScript (Glide scripting), HTML, CSS, AngularJS, and experience with REST and SOAP APIs
Integration and automation experience: Skilled in connecting ServiceNow with other enterprise systems using Flow Designer and IntegrationHub
Process and best practice knowledge: Understanding of ITIL, Agile, and DevOps principles, including CI/CD and automated testing for ServiceNow
Analytical and problem-solving ability: Skilled at diagnosing issues, identifying root causes, and translating business needs into effective solutions
Communication and leadership: Able to collaborate across teams, mentor junior developers, and maintain clear documentation and development standards
Relevant certifications: ServiceNow CSA and CAD required