Senior Application Engineer Job at Randstad (North Vancouver)

Job Description

Our client, a globally recognized premium retail and outdoor apparel brand, is expanding its Technology group to support rapid business growth, complex workflows, and sophisticated guest loyalty models. As a Senior Application Engineer, you will play a pivotal role in enhancing the experience of the Membership Technology team while driving business outcomes that support Guest Services and After-Sales Support operations. Your expertise will guide team decisions, product capabilities, and software architecture. Collaborating within cross-functional Agile squads, you will work alongside a team of driven software engineers passionate about proactively improving existing systems, ensuring long-term operational stability, and delivering seamless brand experiences.

Job Responsibility

Own and lead a medium-sized product domain within the Core Customer 360 platform, balancing out-of-the-box Salesforce configurations with custom programmatic design
Take complex user stories, break them down into sub-tasks, and execute them with relative ease and very little oversight beyond high-level direction
Participate extensively in code reviews, define coding standards for the team, and mentor junior/intermediate developers via pair programming
Lead ongoing platform security assessments, review Salesforce release updates, and document system components to refactor and optimize performance
Partner effectively with non-technical business members, helping to identify requirements issues and course-correcting strategies early
Move beyond simply checking off tasks—identify and build business cases for future technical enhancements and system optimization

Requirements

8+ years of experience developing solutions on the Salesforce platform (specifically Service Cloud and Sales Cloud) within Agile environments
Highly proficient in developing complex, scalable features using Flows, Apex, Lightning Web Components (LWC), and asynchronous processing in high-volume environments
Proven experience designing and implementing robust integrations between Salesforce and external systems using REST, SOAP, and GraphQL APIs, emphasizing performance and enterprise architecture standards
Expertise leveraging Git, GitHub, and SFDX in VS Code to enable efficient version control, collaborative development, and CI/CD best practices
Deep understanding of customer identity models, including Contact, Person Account, Individual, and unified customer profile patterns
Exceptional communication, problem-solving, and documentation skills, with a flexible and adaptable mindset when faced with ambiguity

Nice to have

Hands-on implementation experience with Salesforce Loyalty Cloud to translate business needs into scalable loyalty solutions
Experience integrating Loyalty Cloud with adjacent platforms such as Marketing Cloud, Data Cloud, and middleware systems

What we offer

Premium Global Brand
Flexible Work Model
Architectural Influence
Collaborative & Active Culture

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