Senior Appliance Repair Technician Job at Villatel (Davenport)

Job Description

The Senior Appliance Repair Technician serves as Villatel’s lead technical resource for appliance repair, diagnostics, preventative maintenance, and equipment performance across our luxury vacation home portfolio in Davenport, Florida. This role is responsible for ensuring all residential appliances operate safely, efficiently, and according to Villatel’s standards of excellence and guest satisfaction. The ideal candidate is a highly skilled technician with extensive experience troubleshooting and repairing residential appliances, including refrigerators, dishwashers, washers, dryers, ovens, microwaves, and ice makers. This individual will serve as the subject matter expert for appliance-related repairs, oversee appliance vendors, support preventative maintenance initiatives, and help maintain the overall functionality and readiness of Villatel homes.

Job Responsibility

Maintain the full functionality of all residential appliances, including refrigerators, freezers, ice makers, dishwashers, microwaves, ovens, cooktops, washers, dryers, and other household equipment
Diagnose, troubleshoot, repair, and perform preventative maintenance on residential appliances across Villatel’s portfolio
Serve as the primary subject matter expert for appliance-related repairs, preventative maintenance programs, and equipment lifecycle management
Manage and coordinate third-party appliance vendors to ensure repairs are completed efficiently, professionally, and in accordance with Villatel standards
Perform final quality inspections on appliance repairs, replacements, and installations to ensure homes are fully operational and guest-ready
Provide technical guidance and support to Maintenance & Engineering team members regarding appliance troubleshooting and best practices
Maintain accurate records of appliance repairs, replacement recommendations, inventory levels, spare parts, tools, and equipment usage within Breezeway
Identify recurring equipment issues and recommend solutions to improve performance, reliability, and operational efficiency
Function as a highly skilled, hands-on technician capable of independently completing assigned work orders and repairs
Maintain accountability for the timely and accurate completion of appliance-related service requests while ensuring Villatel’s standards of quality and guest satisfaction are consistently met
Coordinate with Dispatch, Operations, and the Manager on Duty (MOD) to prioritize urgent appliance issues and minimize downtime
Assist with general residential maintenance tasks and troubleshooting as operational needs require
Support preventative maintenance programs designed to maximize appliance lifespan, reduce service interruptions, and improve the guest experience
Maintain a clean, organized, and professional work environment while adhering to all company safety policies and procedures

Requirements

Minimum of 3–5 years of hands-on experience in appliance repair, residential maintenance, or a related technical field
Strong diagnostic and troubleshooting skills with demonstrated experience repairing refrigerators, dishwashers, ovens, cooktops, microwaves, washers, dryers, and other major household appliances
Ability to read and interpret technical manuals, wiring diagrams, schematics, and manufacturer specifications
Experience working with appliance manufacturers, service vendors, warranty providers, and repair contractors preferred
Strong organizational, communication, and time-management skills
Ability to prioritize multiple work orders and perform effectively in a fast-paced hospitality environment
Ability to work a flexible schedule, including weekends, holidays, and on-call rotations as needed
Must possess a valid driver’s license and the ability to travel between Villatel properties
EPA Certification, appliance repair certifications, trade certifications, or manufacturer certifications are preferred
Fluency in Spanish is a plus and beneficial for communicating with a diverse team
Ability to lift, carry, push, and pull up to 50 pounds
Ability to stand, walk, bend, kneel, crouch, climb ladders, and work in confined spaces for extended periods
Ability to safely operate tools, equipment, and service vehicles required to perform job duties

Nice to have

EPA Certification
appliance repair certifications
trade certifications
manufacturer certifications
Fluency in Spanish
Experience working with appliance manufacturers, service vendors, warranty providers, and repair contractors

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Senior Appliance Repair Technician

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