Senior Appeals Officer (Housing) Jobs

Senior Appeals Officer (Housing)

Butler Rose

Location:
United Kingdom, Harrow

Category:
Public Sector

Contract Type:
Not provided

Salary:

30.03 GBP / Hour

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Job Description:

Butler Rose is working with a local government in North West London in their search for an experienced Senior Appeals Officer (Housing Benefits) to focus exclusively on appeals. This is a temporary role up until 31st May 2026, paying up to £30.03 per hour via an umbrella company. This hybrid role is primarily home-based with occasional office meetings in Harrow, and requires travel to tribunal hearings (several per month). Candidates should ideally live near Harrow, Watford, or London.

Job Responsibility:

Manage appeal cases, prepare submissions, and attend tribunal hearings
Respond to appeals queries and escalations
Deputise for the Team Leader and provide guidance to officers
Ensure compliance with housing benefit, council tax, and social care regulations

Requirements:

Minimum 3 years' experience in Housing Benefit appeals
Strong knowledge of relevant legislation and financial assessment systems (e.g., Northgate, Civica)
Excellent communication, relationship management, and problem-solving skills
Ability to work independently and under pressure

Additional Information:

Job Posted:
December 06, 2025

Expiration:
May 31, 2026

Work Type:

Hybrid work

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