Senior Analytics Consultant - Business Reporting, Analytics

• Consult, review, and research business, operational, and technical challenges that require an in-depth evaluation of variable data factors
• Own regular data extract cadences, identifying automation opportunities where applicable
• Perform analysis to support and drive strategic initiatives and business needs
• Develop a deep understanding of technical systems and business processes to extract data driven insights while identifying opportunities for engineering enhancements
• Collaborate and consult with peers and partners to resolve issues and achieve goals
• Identify and integrate AI-driven automation for predictive risk modeling, automated incident response, and self-service service management
• Resolve complex, ambiguous, and cross‑functional issues by identifying root causes and delivering practical short‑ and long‑term solutions
• Operate with autonomy, exercising sound judgment to balance speed, rigor, and risk and determining when escalation is appropriate

4+ years of Information Technology Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Strong data and analytics skills
• Proven experience in working on operational metrics such as reporting dashboard, capacity planning and forecasting, trends analysis and interpretation
• Demonstrated success supporting projects and strategic initiatives in complex, cross‑functional environments, influencing stakeholders and driving change
• Strong ability to solve complex, ambiguous problems using strategic, innovative, and system level thinking
• Proven capability to operate in uncertainty, drive clarity, and deliver measurable outcomes
• Strong execution skills with an iterative, agile mindset
• able to adapt and learn while delivering results
• Sound judgment in balancing speed, rigor, and risk, with a clear understanding of regulatory, reputational, and people risk expectations
• Track record of bringing solutions and options forward, rather than escalating issues without proposed paths