Senior Analyst, CVS Health

CVS Health

Location:
United States, Woonsocket

Category:
Logistics

Contract Type:
Employment contract

Salary:

46988.00 - 112200.00 USD / Year

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Job Description:

As a Senior Analyst, you will play a critical role in supporting the Reverse and Redistribution team within CVS Health Supply Chain. This position focuses on reporting, analysis, and troubleshooting to drive operational efficiency and profitability. You will oversee multiple projects, manage existing programs, and deliver actionable insights that help reduce write-offs, protect margins, and ensure timely removal of items from the network.

Job Responsibility:

Provide daily, weekly and monthly reporting, trend analysis, and ad hoc reporting to support team objectives
Perform root cause analysis and troubleshooting for process and system issues
Develop and maintain KPI dashboards to monitor performance and execution
Collaborate cross-functionally with internal teams, external partners, store and DC networks to identify solutions and implement process improvements
Act as the primary point of contact for field communications and Help Desk escalations
Maintain daily/weekly tasks related to reverse redistribution initiative programs scaled to chain
Monitor metrics to identify trends, recommend solutions, and improve execution rates for return processes

Requirements:

2+ years' experience using Microsoft Office Suite (Excel, PowerPoint, Word)
2+ years' experience manipulating and tracking data, generating reports in Excel (V-Lookup, Pivot Tables, large data sets)
1+ years' analytics experience in supply chain, retail, or healthcare
Strong attention to detail, organizational skills, and ability to troubleshoot issues effectively
Excellent verbal and written communication skills for interaction with colleagues, management, and external partners
Verifiable High School Diploma or GED

Nice to have:

Broad Supply Chain and/or Retail Store Operations knowledge
Experience with Tableau or dashboarding tools for reporting and visualization
Demonstrated experience working with SQL for data extraction and troubleshooting
Proven ability to manage multiple programs and deliver timely reports
Strong analytical skills with ability to identify key drivers and solve business problems independently
Ability to function in a fast-paced environment with minimal oversight
Associates Degree

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
November 28, 2025

Expiration:
December 08, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Analyst