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Deliver incisive, original telecoms market insights using a range of traditional and, increasingly, new compelling, visually engaging formats using multimedia tools (e.g., infographics, video explainers, interactive tools)
Develop a data-driven approach to research leveraging both assets within the Insights team and working across the different missions
Build a high profile within the telecoms industry through the delivery of these insights
Collaborate with the engagement team and, where relevant, deliver insights / presentations to TM Forum members to help enhance TM Forum's overall value proposition
Position TM Forum's capabilities, assets and initiatives as solutions, or part-solutions, to the most pressing telecoms industry challenges and opportunities
Conduct rigorous research and benchmarking across telecom domains to identify trends, challenges, and opportunities
Work with the Commercial Director to ensure Insight products meet market needs and deliver measurable value
Liaise with industry stakeholders and research partners to validate findings and enhance credibility
Delivery of high-quality analysis within agreed timelines
Member engagement and adoption of research deliverables
Contribution to TM Forum's reputation as an industry thought leader
Innovation in content formats and delivery
Requirements
5+ years experience in telecom industry research and analysis with a specific focus on telecoms operators' technology function
Experience in conducting face-to-face and online briefings with senior telecoms executives
Proven ability to interpret datasets and produce strategic insights
Excellent writing skills
Familiarity with TM Forum frameworks and transformation pathways