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Barclays Logo Barclays · Banking

Senior Analyst, Workforce Management Innovation & Optimization

United States, Henderson 80000.00 - 100000.00 USD / Year · Job Posted June 04, 2026
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Job Description

Embark on a transformative journey as a Senior Analyst, Workforce Management Innovation & Optimization at Barclays, where the focus is on redefining the future of banking through innovative solutions. In this role you will support innovation and continuous improvement through analytics, process optimization, and operational execution. The role is responsible for delivering analytical insights and identifying opportunities to improve workforce management processes and performance. Working closely with Workforce Management, Operations, HR, and Technology teams, the position supports enhancements to tools, reporting, and workflows. The role also ensures governance, data quality, and documentation standards are maintained.

Job Responsibility

  • Support innovation and continuous improvement through analytics, process optimization, and operational execution
  • Deliver analytical insights and identify opportunities to improve workforce management processes and performance
  • Work closely with Workforce Management, Operations, HR, and Technology teams to support enhancements to tools, reporting, and workflows
  • Ensure governance, data quality, and documentation standards are maintained

Requirements

  • Experience using Workforce Management tools and data platforms such as Aspect, AWS, or other cloud-based systems to analyze data and deliver actionable insights
  • Demonstrated experience supporting process optimization, reporting, and documentation with high attention to detail and accuracy
  • Ability to collaborate across cross-functional teams and effectively communicate insights, risks, and recommendations

Nice to have

  • Experience supporting system enhancements, testing, defect tracking, and post-implementation validation activities
  • Familiarity with change management practices, including documentation, communication, and process transition support
  • Problem-solving ability with the capacity to work independently, manage priorities, and contribute to continuous improvement efforts

What we offer

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k)
  • Life insurance
  • Other paid leave for qualifying circumstances
  • Incentive award
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