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This role is accountable to execute against the team’s knowledge management strategy by optimizing how information is stored, shared and communicated by the Functions Supplier Management Office (FSMO) and includes but is not limited to, internal collaboration tools and enterprise-facing and team-facing websites. Based on direction provided, the incumbent will author or partner with content owners to update, develop, monitor, plan, provision, project manage and execute on team or enterprise-facing content owned and or managed by FSMO related to third party risk management policies, standards, and processes.The incumbent is also responsible for the execution of daily management and project management of content and initiatives for all web-based team and enterprise facing information and ensures a proper standard is followed in support of online content governance practices. Online content aspects include (and is not limited to) web design, web forms, AI tools, information architecture, managing the flow of and revision history of content and helps the respective team to be organized and up to date with online team and enterprise facing exposure of content.
Job Responsibility
Partner with Brand, Design and Digital teams to ensure appropriate content governance is achieved with organizational messaging of third-party risk practices
Optimize how third-party risk materials managed by the team is updated, stored, shared and communicated
Support team strategic communication content with initiatives and events while overseeing multiple project deliverables
Support the creation and or delivery of third-party risk online content as it relates to key messages and newsletters
Provide advice and counsel with third-party risk content approaches in support of communication initiatives
Exercise good judgment in identifying and responding to complex third-party risk issues or inquiries impacting the team and demonstrate leadership in developing timely responses that protect team reputation and supports team strategies
Apply frequent reviews of the team's online third-party risk content to ensure respective information is relevant and up to date
Proficient with writing, proofreading and editing with proven experience in planning, developing and delivering on strategic communications
Aligns the objectives and execution of team initiatives with overall organization and enterprise third-party risk objectives, strategies and context
Seeks out industry trends and organizational knowledge to understand the possibility of alternative approaches and solutions
Clearly communicate expectations on a regular basis to determine job fulfillment and identify improvement opportunities
Assess business needs using business agility concepts to determine workload capacity and prioritization to meet demand
An excellent communicator (verbal and written) with strong presentation, interpersonal and public speaking skills
A supportive individual with the ability to work in a highly collaborative cross-functional and third-party risk environment
Adept at operating with a high degree of autonomy, a proactive, entrepreneurial mindset and the ability to build relationships and establish rapport with others across the business
Able to demonstrate analytical skills with excellent attention to accuracy and detail while working with ambiguity
Well organized with a superior understanding of third-party risk practices, project management skills and proven ability to work well under pressure
Knowledgeable in Microsoft Office including Word, Excel, PowerPoint, Outlook, Teams and experienced with digital communications tools (ie – web content management systems, AI tools and Sharepoint) and know how to leverage them to their full capacity
Flexibility to work in a fast-paced, deadline-oriented environment
Requirements
1+ year supporting a Supplier Management, Risk Management, or Procurement team
3+ years in an online marketing, communications or content management role
3+ years using online collaborative tools / social media platforms (ie – web content management systems, chat bots, AI tools, Sharepoint etc)
3+ years of advanced HTML knowledge
BA Degree in Marketing or Communications or a related field
Nice to have
Third Party Risk designations
BA Degree in Marketing or Communications or Journalism or English
What we offer
Competitive Salary
37.5 hrs weekly
15 mins break am, 15 mins break pm, 1 hr lunch break