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The Senior Analyst for Supply Chain Systems is responsible for designing, implementing, maintaining and upgrading all software systems and hardware used in the delivery of Supply Chain products and services in the healthcare system as well as serves as the subject matter expert in said systems as well as maintains exceptional levels of customer service to meet and proactively anticipate the needs of the customer.
Job Responsibility:
Creates, maintains and troubleshoots technical, customer and process issues, including but not limited, to Requisitioning, Approvals, PO generation, Receiving and the Matching process
Creates, maintains and troubleshoots Inventory Management processes including, but not limited to, Mobile Supply Chain
Maintains and optimizes the Item Master to include GTINs, UNSPCs, Revenue codes and other system or governmental requirements
Explores, assess, recommends and implements new functionality, technology in ERP or processes observed in the healthcare community or marketplace at large
Authors and updates SCM System policies and procedures including process workflows
Collaborates and supports all areas of supply chain for processes, efficiencies and system needs
Designs, maintains and runs SQL reports from the Production and Data Warehouse servers to answer specific requests, customer or system problems, and for monthly reporting
Designs, collaborates, tests and supports inbound and outbound interfaces with external systems, including, but not limited to, Clinical ERP, Point of use stations, GPO, Recall Management, etc
Initiates, collaborates and advises in brainstorming and road mapping sessions for Supply Chain efficiency throughout the healthcare system and serves as subject matter expert or project manager as appropriate, including developing project plans
Closes Supply Chain modules for Month End
Creates and oversees the Emergency Preparedness Contingency activities for the system
Develops user roles and maintains them by adding, changing, removing rights of individuals attached to these roles in the ERP and other applicable vendor systems
Uploads price files and agreements as instructed by Strategic Sourcing
Create and maintain a calendar of events for systems to ensure yearly, quarterly, monthly activities are planned and occur as determined
Maintains a high level of customer service to anticipate and meet customer needs
Authors and maintains training documents and provides training on demand or at scheduled intervals, including continual education
Supports and Maintains EDI (Electronic Data Interchange) connections with the exchange, vendors and ERP system
Requirements:
Bachelors (Required)
Two (2) years experience in a similar job
Due to the nature of systems, some activities may occur after hours and on weekends or holidays. In lieu of Education, 8 years of relevant work experience in Information Technology / System Applications / Supply Chain or in a related field