Senior Analyst, SSA HR Technology

• Configures and maintains HR technology solutions, including the organization's Human Capital Management (HCM) system, Infor CloudSuite
• Provides technical and functional support for system enhancements, including gathering business requirements, system testing, and troubleshooting issues
• Ensures data integrity across HR systems by conducting regular audits and resolving data-related issues
• Assists in identifying opportunities to streamline processes and improve system functionality
• Supports the implementation of automation and self-service capabilities
• Recommends system configurations and workflows that align with organizational needs
• Partners with the Manager of HR Technology to execute system changes and projects
• Contributes to project deliverables by creating documentation, conducting system testing, and supporting change management activities
• Collaborates with HR teams and other stakeholders to ensure project objectives and timelines are met
• Generates reports and dashboards to support HR decision-making
• Assists in establishing data governance standards to ensure compliance and accuracy
• Serves as a point of contact for HR teams, employees, and managers to address system-related questions, issues, and requests
• Collaborates with HR stakeholders, IT partners, and external vendors to implement and maintain HR technology solutions
• Provides training and resources to end users

• Bachelor's Degree
• 3-5 years of experience supporting HR technology systems, managing Tier I cloud-based Human Capital Management (HCM) systems (e.g., Infor CloudSuite, SAP SuccessFactors, Oracle HCM)
• Hands-on experience in system configuration, testing, and troubleshooting within an HR technology environment
• Proficiency in HR processes such as payroll, benefits, talent acquisition, learning management, and performance management
• Experience in generating reports and dashboards
• Prior experience collaborating with HR and IT teams to deliver system enhancements or solutions
• Strong knowledge of Tier I Human Capital Management (HCM) systems
• Excellent problem-solving skills and attention to detail
• Effective communication and collaboration skills
• Strong analytical and data management skills
• Familiarity with HR system compliance, data privacy, and governance best practices
• Ability to manage multiple tasks and priorities in a dynamic, fast-paced environment

Project Management Professional certification

• Comprehensive medical, dental, and vision coverage
• A strong retirement program
• Career development
• Flexible work schedules
• Focus on wellness
• Supportive member of the community