Senior Analyst, Revenue Cycle, CVS Health

CVS Health

Location:
United States

Category:
Customer Service

Contract Type:
Employment contract

Salary:

46988.00 - 112200.00 USD / Year

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Job Description:

The Senior Analyst provides project and portfolio management support for the Third Party Revenue Cycle Department, ensuring alignment with strategic goals and operational efficiency. This role collaborates with internal and external business partners to manage a portfolio of initiatives, assess project opportunities, and define delivery channels in partnership with IT.

Job Responsibility:

Collaborating with business and IT teams to assess project ROI, define delivery channels, and prioritize initiatives
Overseeing third-party vendor activities related to cost, contract duration, and return on investment
Maintaining a sustainable and scalable project coordination process that supports departmental goals
Supporting Third Party Automation and IT partners with business prioritization, break-fix capture, and planning goals
Documenting current-state processes, workflows, and pain points to support improvement planning and future-state design
Communicating effectively with peers, clients, business partners, and senior leadership through presentations, meetings, and written materials
Maintaining visibility into enterprise initiatives and third-party roadmaps to ensure coordination and avoid duplication of efforts
Creating, maintaining, and distributing meeting notes, project plans, and other relevant documentation to support transparency and accountability
Participating in enterprise meetings, capture key takeaways, and ensure follow-through on action items
Identifying and supporting efficiency-driven opportunities across internal and external automation teams
Serving as a backup to Business Support team members

Requirements:

Proven experience in project management, including governance, metrics, and portfolio management
Strong analytical skills with the ability to assess project data and identify inconsistencies
Excellent verbal and written communication skills
ability to engage with stakeholders at all levels
Ability to troubleshoot root causes, evaluate alternatives, and suggest viable solutions
Experience facilitating meetings, building consensus, and driving project milestones
Experience managing relationships with internal teams and external vendors
Ability to work independently and collaboratively in a fast-paced, deadline-driven environment
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access)
Familiarity with project management tools such as MS Project, Visio, Miro, Lucid or similar platforms
Bachelor's Degree or equivalent years of experience

Nice to have:

Lean Six Sigma, Project Management Professional (PMP) or other related certifications or continuous improvement strategies
Experience with analytical tools such as SQL, Teradata, Snowflake, or VBA
Knowledge of Pharmacy Accounts Receivable and/or Revenue Cycle processes
Familiarity with CVS systems and/or workflows
Understanding of healthcare standards and compliance
Familiarity with databases and ability to generate queries, data exports, and reports

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
September 06, 2025

Expiration:
September 19, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Senior Analyst, Revenue Cycle