Senior Analyst, Retail Network Operations, CVS Health

CVS Health

Location:
United States, Rhode Island

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

46988.00 - 112200.00 USD / Year

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Job Description:

CVS is seeking a Senior Network Analyst to join our Retail Network Operations team. This role is vital in ensuring the stability, resiliency, and security of enterprise-wide connectivity across 9,500+ retail locations. The ideal candidate will have extensive experience in troubleshooting network issues, coordinating with vendors and field technicians, and leading the installation and maintenance of network services and hardware.

Job Responsibility:

Diagnose and resolve connectivity issues affecting retail stores
Work closely with service providers and field technicians to identify and resolve infrastructure problems
Lead efforts to install new network services, replace outdated hardware, and ensure optimal network performance
Maintain and enhance the reliability and security of CVS's retail network infrastructure
Support incident management, document resolutions, and implement proactive measures to prevent future disruptions

Requirements:

5+ years of experience in network operations, troubleshooting, and vendor coordination
Strong knowledge of WAN/LAN, firewalls, VPNs, and network monitoring tools
Experience in managing network security and compliance within a retail environment
Excellent problem-solving, communication, and coordination skills
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)

Nice to have:

Certifications such as CCNA, Network+, or equivalent
Experience working with SD-WAN technologies and cloud-based networking solutions
Ability to manage large-scale retail network infrastructures and implement best practices in network security

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness screenings, tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
September 25, 2025

Expiration:
October 04, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Senior Analyst, Retail Network Operations