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Senior Analyst, Project Management

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

46988.00 - 102000.00 USD / Year
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Job Description:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibility:

  • Responsible for directing all aspects of customer benefit plan implementation of Self- funded New Business Clients
  • Partner with all key internal and external stakeholders to proactively identify and address critical implementation issues ensuring customer expectations are consistently satisfied or exceeded
  • Acts as a single point of contact for benefit plan implementation
  • Mediates and coordinates resolution of all project deliverables and implementation related tasks
  • Develops and executes implementation strategy consistent with customer expectations
  • Ensures strategy is administered in accordance with all performance guarantee arrangements
  • Engages team members to follow through on their responsibilities
  • Evaluates impact of customer requested exceptions and develops reasonable alternatives to satisfy Client needs while minimizing impact on systems and operations
  • Solicits and assesses internal and external customer feedback to enhance continuous quality improvement to self and overall implementation process

Requirements:

  • 1 - 2 years of project management and leadership experience
  • Negotiation and conflict resolution skills across various levels of the organization
  • Ability to remain flexible yet focused during stressful situations
  • Attention to detail and accuracy while focusing on overall project deliverables
  • Ability to express complex concepts in a clear and concise manner
  • Highly organized and able to quickly prioritize multiple assignments with high quality results
  • Associate's degree or equivalent experience required

Nice to have:

  • 5 years Healthcare industry experience
  • DG - claims processing system experience or similar systems
  • Salesforce experience
  • Comprehensive understanding and strong association with Aetna organizations representing products, services, administration, operations and systems
What we offer:
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
February 22, 2026

Expiration:
February 24, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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