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Senior Analyst, Product Implementation

https://www.cvshealth.com/ Logo

CVS Health

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Location:

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

46988.00 - 112200.00 USD / Year

Job Description:

CVS Health is looking for an experienced Business Analyst, QA and Technical SME with focus on balancing high-impact business management solutions with small project speed to market efficiency. In this role, you will be joining a business tech team that focuses on out of the box management and integration solutions for our various enterprise operations teams using a variety of platforms. We service medical, pharmacy, sales, product and call center support models across the CVS enterprise.

Job Responsibility:

  • Applies in-depth knowledge to lead and manage cross-functional projects, ensuring successful planning, execution, and delivery within scope, timeline, and budget
  • Implements and maintains project plans, including timelines, milestones, and resource allocation, to drive project progress and mitigate risks
  • Communicates with project teams internally and externally to ensure clarity of roles, responsibilities, and expectations
  • Completes project risk assessments and develops mitigation strategies to minimize project risks and ensure successful outcomes
  • Controls project budgets, financials, and resource allocation, ensuring optimal utilization of resources
  • Conducts routine collaboration with stakeholders to define project objectives, requirements, and deliverables, ensuring alignment with business goals
  • Examines project progress, identifying and resolving issues, and communicating updates to stakeholders
  • Administers leadership and guidance to project teams, fostering a culture of teamwork, accountability, and high performance
  • Installs project management best practices, methodologies, and tools to drive efficiency and effectiveness in project execution

Requirements:

  • 5 or more years of related professional experience
  • 3 or more years of working directly with SQL database administration
  • Healthcare Insurance and PBM knowledge including Prior Authorizations, Claims, Rebates, Network contracting, Sales, Call Center Ops and Pharmacy Ops
  • Business process design and development experience using SSMS (Sql Server Management Studio) Agent
  • SQL job monitoring, troubleshooting and issue resolution with the potential of off hour support
  • SQL programming, MS PowerShell, Open Query integration and stored procedures
  • Familiarity with Salesforce CRM integration and cloud database methodology
  • Data model interpretation and customer intent translation
  • Collaborating with cross-functional business partners to increase productivity, efficiency, and speed to market deliverables using Salesforce, SSMS and other automation tools
  • Accurately translating business requirements into technical specifications and documenting details
  • Work independently to research and resolve production issues for specific processes
  • QA responsibilities including test plans and hands on business flow execution with an emphasis on practical workflow
  • Assessing risks, communicating dependencies and suggesting alternative solutions in timely manner that allows for mitigation or strategic reaction
  • Ensuring post-deployment satisfaction
  • Bachelor's degree is preferred but not required

Nice to have:

  • Healthcare Insurance and PBM knowledge including Prior Authorizations, Claims, Rebates, Network contracting, Sales, Call Center Ops and Pharmacy Ops
  • Business process design and development experience using SSMS (Sql Server Management Studio) Agent
  • SQL job monitoring, troubleshooting and issue resolution with the potential of off hour support
  • SQL programming, MS PowerShell, Open Query integration and stored procedures
  • Familiarity with Salesforce CRM integration and cloud database methodology
  • Data model interpretation and customer intent translation
  • Collaborating with cross-functional business partners to increase productivity, efficiency, and speed to market deliverables using Salesforce, SSMS and other automation tools
  • Accurately translating business requirements into technical specifications and documenting details
  • Work independently to research and resolve production issues for specific processes
  • QA responsibilities including test plans and hands on business flow execution with an emphasis on practical workflow
  • Assessing risks, communicating dependencies and suggesting alternative solutions in timely manner that allows for mitigation or strategic reaction
  • Ensuring post-deployment satisfaction
  • Bachelor's degree
What we offer:
  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • No-cost wellness screenings
  • No-cost tobacco cessation programs
  • No-cost weight management programs
  • Confidential counseling
  • Financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
August 30, 2025

Expiration:
September 12, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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