Senior Analyst, Plan Sponsor Liaison

This position will be a minimum of 3 days a week ( Tuesday, Wednesday, and Thursday) to the client's office: 200 West Street, New York, NY 10282. Aetna One Advocate (A1A) is Aetna's premier service and clinical offering for Aetna nation-wide and creates industry-leading solutions for our customers and members. The model is a fully integrated population health and customer service solution for large plan sponsors high-touch, high-tech member advocacy service which combines data-driven processes with the expertise of highly trained clinical and concierge member services. The mission of this model is designed to meet each member at every aspect of their health care journey. Our embedded customer-dedicated service and clinical pods allow maximization of inbound and outbound touchpoints to solve members' needs and create behavior change. Our data analytics, white-glove service and end-to-end ownership of member support creates a trusted partner in health. This is an exciting time to join Aetna a CVS Health company in our journey to change the way healthcare is delivered today. We are health care innovators. The Plan Sponsor Liaison (PSL) position was created to an in-office single point of contact for our Plan Sponsors (customers) in a Hybrid role. Our customers have specific needs and each one is unique. By providing an in-office single point of contact, we provide our customer with one contact when another company may have multiple contacts depending on whether the question is medical, dental, or pharmacy related.