Senior Analyst, Network Relations Retention

• Act as a primary resource for all dental products (DHMO, PPO, Medicare) for providers, sales and marketing, and Dental Service Centers to aid in the achievement of Aetna Key Performance Measures
• Act as the liaison with the Primary Care Dentists and Specialists in a specific geographic territory responsible for overall maintenance and territory management of the provider network
• Negotiation of contract language and provider compensation
• Review quality and service reports with provider and appropriate staff
• Timely response to correspondence from Provider offices
• Presentation of DHMO and PPO plan design, compensation process, claim / encounter submission, and referral policies during new office orientations and reorientations via the telephone
• Knowledge of the competitive market and Aetna's relevant competitive position
• Presentation of Aetna's electronic capabilities for dental providers to achieve Company goals and targets, promote all EDI initiatives

• 5 years of Experience in a Dental Office and/or payor setting, Sales or Service
• Strong verbal and written communication skills

Experience in the dental field and knowledge of PPO, DMO, and Medicare networks

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access