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The Sr. Analyst, Marketing Strategic Enablement (Risk Mitigation Innovation) will be responsible for ensuring Consumer Marketing is operating in accordance with our promises to cardmembers, as well as meeting all regulatory obligations. The successful candidate will assist in the development and execution of new governance activities and solutioning that result in strong compliance and controls.
Job Responsibility:
Partner with USCM teams to develop and grow knowledge of varied marketing processes to inform controls, identify root causes, and propose process innovations
Support the development of new operational excellence infrastructure, including ADA Compliance and Partner ID Automation
Liaise with technology teams and NPD to define and represent USCM needs across risk mitigation projects
Implement project management and collaboration tools to effectively organize project updates and milestone tracking
Liaise closely with Control Management and the Business Operations team to ensure USCM complies with Enterprise and external governance needs
Requirements:
Excellent project management and organizational skills, with ability to manage multiple priorities
Strong collaboration skills, with the ability to partner with cross-functional teams and drive results
Curious, self-starter mindset with the ability to proactively learn the business, ask thoughtful questions, and takes initiative in a fast-paced environment
Past experience working with technology teams a plus
Governance and compliance knowledge preferred
Nice to have:
Past experience working with technology teams
Governance and compliance knowledge
What we offer:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program