Senior Analyst - Instructional Designer

This role will combine learning design with content governance and inventory lifecycle management. You’ll oversee the content management strategy, own the content renewal pipeline, and refresh legacy materials to ensure all learning assets remain timely, relevant, and aligned to business priorities. Your work will directly empower our frontline teams, sales, account development, and leadership, to deliver a consistent brand and value proposition, driving measurable business outcomes. This role blends creativity with structure and is ideal for someone who thrives at the intersection of content strategy, operational excellence, and instructional design. Your work will ensure our learning ecosystem remains current, impactful, and aligned to the business priorities that drive American Express forward.