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The HR Specialist is responsible for providing technical and complex issue resolution support to the HR function, as well as managing individual and mass data changes in the HR systems as it relates to core HR activities.
Job Responsibility:
Provide cross functional transactional data support to CoEs aligned to core HR processes
Execute data changes in the HR system (Workday) related to non-self-service transactions
Support Managers by answering more complex queries related to HR data specific to CoE activities
Manage mass data changes and systems activities related to employee entries and exits
Provide guidance and best practices around data usage and data management policies / procedures within HR systems to Finance, Payroll, or other downstream stakeholders
Identify resolutions for complex or high risk data management queries
Escalate to HR Specialist Lead or external vendors and COEs as needed
Requirements:
Bachelor’s degree in Human Resources, Data Science, or other related field
1-3 years of experience in a corporate HR support or client services role preferred
1-2 years as a business or HR analyst role with complex processing
Strong technical, analytics, business, and financial acumen
Excellent working knowledge of data management best practices and standards
Ability to communicate complex technical concepts to non-technical resources
Understanding of core HR processes and HR management practices
Results focused with the ability to manage competing priorities and multiple stakeholders
Proactive in achieving results and seeking improvements
Attention to detail and an ability to work towards tight deadlines
Proficiency in MS Office suite, especially MS Excel and Access