This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
About the Role & Team The Disney+ team is responsible for the day-to-day operation of Disney+ across Europe, Middle East and Africa. We are looking for a Senior Analyst to join the Subscriber Growth analytics team, part of the wider EMEA Analytics & Insights team. The team collaborates with business partners across a wide range of topics, including subscriber base growth (through acquisition and partnerships), subscriber base health (engagement, retention & communication effectiveness), and product proposition (pricing & tiering). This role will leverage best-in-class analytical skills spanning from insights generation to statistical experimentation, excellent communication skills, and the ability to understand and support business needs. Key to the success of the role will be the ability to provide relevant insights, generated from Disney+ data as well as leveraging the full breadth of customer research, market and business intelligence provided by the broader team. This is a pivotal role within the Disney+ business, which will provide crucial insights on performance, and will directly feed into business decisions and action plans across the region. This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home. Values You'll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
Job Responsibility
Contribute to subscriber base growth & health insights and reporting across EMEA, turning complex data into clear recommendations that inform acquisition and retention strategy
Present crystal-clear results with insights, related implications and actions to a variety of stakeholders
Design statistically robust measurement frameworks to run meaningful experiments and evaluate results
Develop and maintain dashboards, reports, and visualisations to monitor key metrics and provide regular updates on business performance to stakeholders
Champion a data-led culture by upskilling business partners and embedding self-serve analytics across the region
Be proactive in identifying opportunities to improve processes and creating new ones, acknowledging opportunities when automatable scalable solutions are required and when one off analytics is best placed
Develop relationships across the business teams at regional and local level to align on key priorities, as well as with Analytics teams internationally for knowledge sharing and methodology alignment
Closely manage requests coming through, liaising with stakeholders to deliver analysis in a timely, impactful manner
Requirements
Experience working in a strategic insights role, collaborating cross-functionally to influence stakeholders through easy-to-digest and actionable narratives
Advanced SQL skills, with ability to use on a daily basis to write and debug complex queries
Background in data visualization and dashboard development (such as Looker, Tableau, or Power BI)
Strong understanding of statistics concepts and data science/ML techniques (e.g., propensity modelling, hypothesis testing, regression analysis)
Experience with Python/R, or another statistical programming language
Experience using AI to enhance or optimize workflows or analyses is preferred
Nice to have
Experience using AI to enhance or optimize workflows or analyses
What we offer
25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST