Senior Analyst, Entity Outsourcing Operations

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Mastercard’s Enterprise Intercompany & Service Governance (EISG) program centralizes oversight of intercompany agreements (ICAs) and outsourcing governance across principal and regulated entities. A key objective of this program is to support regulated entities in meeting their regulatory obligations related to outsourcing, operational resilience, and third-party risk management. The Manager / Senior Analyst, Entity Outsourcing Operations will serve as the dedicated relationship manager for an assigned entity (e.g., VLL, MTS, MAPPL, MCE), acting as the primary liaison between the entity and the centralized EISG framework. This role is responsible for coordinating ICA lifecycle activities, supporting outsourcing governance execution, monitoring SLAs and KPIs, and ensuring regulatory readiness. The role plays a critical part in helping regulated entities demonstrate compliance with applicable outsourcing and third-party risk management requirements. While enterprise policy, standards, templates, and frameworks are owned centrally by EISG, this role ensures those requirements are operationalized effectively within the assigned entity. This is an execution-focused governance role requiring strong coordination skills, regulatory awareness, and a disciplined approach to documentation and control oversight.