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Senior Analyst, Digital

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States , Bethesda

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

30.33 - 38.55 USD / Hour
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Job Description:

Marriott Digital Services (MDS) is a fast-paced and innovative team that provides individual hotels with digital activation services and digital web products. Our team creates annual digital marketing programs including SEO, Content, Merchandising, and Paid Media tactics. Additionally, we create property websites for hotel-specific needs (ex: restaurant sites and more). The Senior Analyst, Digital role is supporting tactic execution and managing cases for hotels enrolled in MDS (Marriott Digital Services) programs or products.

Job Responsibility:

  • Manages execution of the Marriott Digital Services tactics that support the overarching team strategies and digital goals
  • Utilizes Salesforce to turn projects into plans and schedules to successfully deliver program deliverables to clients
  • Ensures work is appropriately documented to ensure scale and consistency
  • Works cross-functionally across MDS and enterprise
  • Serves as a point of contact and escalation for MDS product or service concerns
  • Maintains a strong partnership with peers and partners teams
  • Manages special projects and pilot processes
  • Responds to inquiries through Salesforce cases, chatters, and slacks
  • Proactively acquires answers to questions, closes the loop on feedback, and addresses issues and escalations
  • Ensures invoices and billing are executed appropriately
  • Works with and/or manages day-to-day agency and vendor relationships, ensuring quality of work and timeliness of deliverables
  • Assists in training on tactical processes and best practices with vendor partners
  • Manages the flow of questions and directs inquiries to the appropriate party – vendor, Client Success, etc.

Requirements:

  • BS/BA degree in Marketing, Advertising, Communications, Journalism, Public Relations or related field
  • 1-2 years of relevant work experience (digital marketing, content management, SEO, agency account management, etc.)
  • Agency internship or work experience preferred, tactical execution responsibilities a plus
  • Salesforce CMS knowledge preferred

Nice to have:

  • Agency internship or work experience
  • Salesforce CMS knowledge
What we offer:
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical coverage
  • dental coverage
  • vision coverage
  • health care flexible spending account
  • dependent care flexible spending account
  • life insurance
  • disability insurance
  • accident insurance
  • adoption expense reimbursements
  • paid parental leave
  • paid sick leave
  • PTO
  • holidays

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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