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Amex Logo Amex · IT - Software Development

Senior Analyst - Digital Payments Business Development & Partnerships

United States, New York 78000.00 - 124750.00 USD / Year · Job Posted March 18, 2026
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Job Description

As Senior Analyst, you will support the Global Digital Payments Business Development & Partnerships team across key global wallet partnerships, including Apple Pay, Google Pay, Samsung Pay, and others. You will help drive day-to-day partnership operations, performance reporting, regulatory tracking, and cross-market coordination to ensure our digital wallet partnerships operate efficiently at global scale. In addition, this role will help drive AI-enabled workflow enhancements to improve team efficiency, scalability, and governance.

Job Responsibility

  • Support business operations across digital wallet partnerships, including partner-facing performance reporting, KPI tracking, and executive briefing materials
  • Identify and pilot opportunities to embed AI tools into team workflows (e.g., reporting automation, document drafting, knowledge management, tracking processes) and share best practices to enhance team productivity and scalability
  • Own cross-wallet reporting and analytics exercises–distilling insights from dashboard, identifying performance trends and risks, and owning internal performance communications and monthly KPI updates
  • Manage partner payment and fee reporting, including reporting submission, invoice reconciliation, diligence, and remediation of open items
  • Support cross-wallet regulatory compliance tracking and provide BD team engagement in regulatory change management workstreams as needed
  • Support digital wallet expansion to international markets by owning pre-launch operational activities to ensure launch readiness (e.g., vendor setup, launch checklists, etc.)
  • Collaborate with global and local marketing teams on wallet marketing initiatives and incentives, synthesizing performance results and communicating business impact to internal and partner stakeholders
  • Support broader wallet strategy initiatives by monitoring digital wallet and payments industry trends, synthesizing competitive insights, and contributing to special projects as business needs evolve

Requirements

  • 2+ years experience in partner management, strategy, business development, fintech, digital payments, or a quantitative/analytical role
  • Demonstrated proficiency leveraging AI tools to enhance day-to-day workflows, with curiosity and initiative to test and adopt emerging technologies
  • Strong analytical and quantitative capabilities, with experience interpreting, manipulating, and deriving insights from data to support performance reporting and decision-making
  • Excellent organizational and program management skills, with experience working across cross-functional teams to drive alignment, accountability, and structured execution
  • Natural problem solver who enjoys building scalable systems and processes in a dynamic, fast-paced environment
  • Exceptional written and verbal communication skills, with the ability to collaborate effectively with stakeholders across functions and seniority levels
  • Self-starter with demonstrated ownership and intellectual curiosity, comfortable operating independently and within highly collaborative, cross-functional teams
  • Strong interest in digital payments, Big Tech, eCommerce trends, AI, and digital products
  • Bachelor’s Degree required

What we offer

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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