Senior Analyst, Customer Relationship Management Job at Eastern Kentucky University (Richmond)

FLEX Senior Analyst - Software Asset Management

This role will provide Software Asset Management “SAM” support to the Global Tec...

Location

United States , Bethesda

Salary:

33.94 - 55.77 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Minimum of 3 years relevant work experience including complex data analysis and financial modeling or equivalent work experience
Previous Service Now Software Asset Management experience preferred
Knowledge of Bigfix, Maark & WorkspaceOne or other discovery tools
Knowledge of ServiceNow and Flexera or other asset management tools
Strong excel spreadsheet skills, word processing, and presentation software skills
Ability to organize and interpret complex, detailed asset management information and present analytical results in manner appropriate for senior management decision-making (both orally and in writing, in memos or presentation format)
Capable of extracting, interpreting, and manipulating database table structures
Ability to manage multiple projects, and work both independently and as part of a team
Excellent interpersonal skills
able to maintain effective relationships with internal and external customers

Job Responsibility

Proactively monitors, enforces, and updates the workforce technology hardware and software standards to meet business requirements and evolving needs
Maintains asset information in the asset management tool, including product models, discovery models, product contracts and software entitlements defined within the scope of their area
Tracks, monitors, and analyzes asset data for utilization, deployment, and reconciliation to drive compliance and cost savings
Supports analytical activities related to workforce technology sourcing and renewals, including developing moderately complex financial models to help leadership make informed business decisions
Applies data management best practices to cleanse, process, document, validate and report asset management data
Responsible for developing and distributing regular reports in Excel and PowerPoint to Global Technology Procurement leadership
Leverages data to identify and surface opportunities to reduce costs, reduce risks, and/or improve operational efficiencies
Assists with presentation development for executive audiences
Establishes and maintains effective relationships with internal stakeholders and vendors
Enables self-service for employees procuring workforce technology assets through Marriott’s established procurement process

What we offer

coverage for medical, dental, vision
health care flexible spending account
dependent care flexible spending account
life insurance
disability insurance
accident insurance
adoption expense reimbursements
paid parental leave
401(k) plan
stock purchase plan

Fulltime

Senior Manager, Product Management

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innova...

Location

Israel , Netanya/Tel Aviv

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

3+ years of experience as a manager leading teams, preferably Product Manager teams
10+ years of proven success in E2E Product Management, preferably in B2B products, Security and SaaS platforms
Experience working with customers and users, buyers and decision makers
Experience with user-facing products
solid understanding of UX and product design
Experience leading successful product launches and major feature introductions
Experience in writing PRDs/user stories for engineering and QA teams, including feature prioritization and justification
Strong project management skills — managing complex processes across multiple teams
Excellent communication skills and English — required to communicate daily with global teams and C-suite managers
Excellent at compiling a clear, innovative and inspiring product vision and leading execution from ideation to production

Job Responsibility

Lead a team of Product Managers working on one of our major growth products and lead the team to success
Lead initiatives involving several Product Managers and teams from the different JFrog cores delivering cross-product value
Own the full cycle of product development including ideation, competitive analysis, client validation, discovery with R&D, spec writing, launching and monitoring
Work alongside Product Analysts, UX/UI, Product Marketing and other functions in the organization to drive successful products and feature rollouts
Build positive relationships and trust through strong cross-team interactions and get buy-in for the product vision across internal and external stakeholders
Identify, design, experiment, and iterate on product decisions by leveraging data and evidence gathered from customer usage and interviews, market research, and usage/adoption metrics

Credit Risk Senior Analyst

The Credit Risk Senior Analyst is a developing professional role. Deals with mos...

Location

Colombia , Bogotá

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years previous experience in a financial institution with a focus on credit analysis and spreading software
Analyze program results vs expectations
Develop Strategies and Criteria
Gather data and prepare data for analysis
Bachelor's/University degree or equivalent experience

Job Responsibility

Provides analysis of a business' financial trends, indicators and other client data for presentation to the Underwriting Manager
Manages the risk associated with new and existing borrowing relationships
Performs spreads of client business financial statements
Creates Customer Accounting Systems through Credit Platform
Recognizes potential client risk through early warning systems
Performs periodic financial statement review
Tracks established financial covenants
Monitors compliance to borrowing base credit facility
Accompanies Underwriting Manager on customer site visits
Compliance with Citibank policies to ensure satisfactory ratings from internal and external auditors

Fulltime

Senior Applications Analyst

Intratek Computer, Inc. is looking for a Sr. Applications Analyst to support us ...

Location

United States , Orange

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science, management information systems, or a related information technology field
Minimum of five years of professional experience in information technology with a focus on applications
Knowledge of Microsoft SQL database and use of SQL statements
Knowledge of standard integration platforms and REST APIs
Knowledge of standard business functions and procedures
Knowledge of Project Management standards and principles
Ability to perform duties with strong written and oral communication skills
Ability to effectively interpret and translate business needs and report on system trends or issues
Ability to develop effective trust relationships with technical team, data stewards, and business users through excellent interpersonal skills
Ability to perform tasks accurately with attention to detail

Job Responsibility

Works with IT leadership to identify enterprise application software needs and oversees activities to deliver appropriate business and IT aligned solutions
Senior member of a team responsible for ensuring operational functionality of Intelligent Transportation Systems (ITS) and a positive customer and vendor relationship
Actively participates in the identification and analysis of problems, investigation of solutions and new approaches and techniques for implementation
Comes from a technical background and can challenge, develop, and cross train team members
Continually seeks ways to expand and optimize the application and business processes
Communicate plans, status, and issues to higher management levels
Provides senior level systems and/or process analysis and design to meet functional and organizational requirements
Participates in continuous review to ensure that systems meet changing business and regulatory conditions
Point of contact for one or more business applications
Works alongside business users to identify and analyze their needs and define business requirements for new or existing systems

What we offer

Medical benefits
Paid vacation
Paid holidays
401K

Program Management Analyst

This job description provides a high-level review of the types of work performed...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Good interpersonal skills and ability to work in a global team
Excellent communication skills, both oral and written, with the ability to articulate complex and sensitive issues to senior management and influence desired outcomes at all levels of an organization
Customer focus
Attention to detail with strong emphasis on quality
Ability to work and think independently
Dynamic, enthusiastic, confident, reliable team member with a pro-active, can do approach
Bachelor’s/University degree or equivalent experience

Job Responsibility

Perform data analysis of large sets of data utilizing Excel formulas to monitor the efficiency of business processes or assist with other data analysis initiatives
Support the compilations of reports in PowerPoint for regional boards on TPM compliance as well as any relevant TPM updates and/or addressing concerns
Conduct and manage operational and oversight activities for internal third-party relationships to verify that the governance, risk, and controls are performed and completed in a timely manner
Act as subject matter expert (SME) for senior stakeholders and /or other team members to help them understand TPM internal third-party framework in alignment with our Third Party Management policy and standard
Communicate with business stakeholders and business process owners, and functional areas to build and maintain strong partnerships
Resolve TPM process-level escalations coming from internal partners
Assist with change management of enterprise-wide operating procedures
Support creation of requirements for improving business and oversight processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
Identify opportunities for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations

Fulltime

Senior Valuation Analyst

The role involves analyzing financials, tax returns, and other operational data ...

Location

United States , Dallas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience in the detail-oriented Services industry
Must hold the position of Senior Valuation Analyst
Proficiency in business systems for efficient workflow management
Experience with Confluence for effective team collaboration
Working knowledge of Customer Relationship Management (CRM) tools
Familiarity with Crystal Reports for generating dynamic business reports
Ability to apply data mining techniques for business intelligence
Experience with About Time for accurate project time tracking
Understanding of various accounting functions, including bookkeeping and financial reporting
Auditing skills to ensure compliance with financial regulations and standards

Job Responsibility

Engage in regular communication with clients to collect pertinent financial details
Conduct thorough financial analysis and valuation of dental practices by interpreting financials, tax returns, and other operational data
Detect patterns and irregularities while reviewing financial data
Develop novel strategies for generating deliverables that answer client queries
Collaborate with our team to provide financial advice or viewpoints based on the conducted financial analysis
Evaluate the economic performance of the clients’ company and the dental industry to produce a comprehensive analysis for use in valuation reports and other written work products
Participate in ad-hoc projects with the team as required
Manage client inquiries and questions in a prompt and detail-oriented manner

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Senior Collections Analyst

As a Sr. Collections Analyst you will be responsible for high volume contact wit...

Location

United States , Denver

Salary:

92000.00 - 108000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

3+ years of collection experience
Sense of urgency in collections, prioritization and delivery
Excellent negotiation skills, ability to gain trust and confidence with customers, leadership and peers
Proven history of successful dispute reconciliation/troubleshooting
Effectively able to manage workload to a deadline
Ability to identify root cause issues, offer possible solutions and/or next course of action
Collaborative, positive, team player with commitment to outstanding customer service with external and internal stakeholders
Experience working in a fast-paced, high volume, high growth atmosphere
Experience with Oracle, JIRA and Tesorio a plus
Strong problem-solving skills

Job Responsibility

Own and manages customer past due accounts in the US & Canada
Provides timely resolution of past due and disputed items with customers to ensure continued relationship
Collaborate with customers, sales, customer success, revenue and billing operations to resolve various issues
Analyze information and communicate with manager and team as needed to determine next steps
Manage the refund, agency and write off process for assigned set of customers and see through completion
Reconcile customer accounts
Maintain detailed record of interactions with customers including follow up and next steps
Identify resolution of larger scale issues with are negatively impacting customer experience
Other projects/duties as assigned
Process and review credit reports

What we offer

A fast-paced and collaborative environment where we leverage the latest technology
Hands-on coaching and professional development
Competitive compensation and opportunity for advancement
100% medical, dental, and vision coverage
Unlimited PTO policy
Gym membership & transportation reimbursements

Fulltime

Credit Risk Senior Analyst

The Credit Senior Analyst is a developing professional role responsible for cred...

Location

Colombia , Bogotá

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Strong English communication skills required (verbal and written)
2-5 years previous experience in a financial institution with a focus on credit analysis and spreading software
extensive knowledge of Generally Accepted Accounting Principals (GAAP) accounting, financial regulations, financial products, and credit analysis

Job Responsibility

Spread new, renewal, interim financial statements and business/individual tax returns in accordance with bank guidelines
Provide succinct analysis based on customers, peers, the portfolio, and the industry
Provide preliminary analysis of simple to complex credits, including calculation of cash flow, debt service coverage, collateral coverage, and guarantor net worth
Coordinate with the Credit Officers, Credit Analysts, Other Credit Center Staff and Relationship Managers
Act in an advisory role for the Credit Officers/Relationship Managers on loan agreement/covenants clarification and monitoring
Complete quality assurance reviews to ensure application packages and analysis are thorough and accurate prior to forwarding for underwriting
Provide leadership, training, and coaching to Credit Analyst I positions and back up support to the Application Preparation Team Manager
May act as an industry specialist with responsibility for SBA/EXIM loan analysis
Appropriately assess risk when business decisions are made

Fulltime

Senior Analyst, Customer Relationship Management

Eastern Kentucky University

Location:
United States , Richmond

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 18, 2026

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