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We are seeking a Senior Analyst, Credit Risk to join our Adjudications team. In this pivotal, data-driven role, you will be the expert responsible for designing, implementing, and optimizing our customer acquisitions strategies, helping Neo grow its customer base. By leveraging advanced analytics, including machine learning and deep portfolio performance analysis, you will directly influence credit decisioning. This role requires a proactive, experienced analyst who is passionate about translating complex data insights into actionable strategies that drive revenue while maintaining robust risk management and regulatory compliance.
Job Responsibility:
Lead the design, maintenance, and implementation of core credit adjudication strategies, policies, and processes for customer acquisition
Define all underwriting criteria for lending products, including knock-out rules, minimum credit scores, Debt-to-Income (DTI) ratio thresholds, and income requirements
Develop initial credit line assignment strategies and oversee logic within automated decisioning systems (in-house or vendor platforms) to ensure accurate, real-time approve/decline decisions
Utilize advanced data analytics and machine learning to analyze risk profiles, identify emerging trends, and quantify exposure across the credit lifecycle
Conduct vintage analysis (e.g., comparing Q1 2025 to Q1 2024 performance) by monitoring key delinquency rates, including First Payment Default (FPD), 30+ & 60+ DPD, and Charge Off rates
Maintain all operational reporting to track performance of strategies against internal forecasts, ensuring no consistent breaches in credit risk KPIs
Develop insightful analysis to actively monitor portfolio performance and drive actionable outcomes
Serve as the key liaison with the Credit Operations team, ensuring seamless execution and monitoring of all new strategies
Oversee exception and manual review processes, setting clear guidelines for applications that fall outside automated decisioning
Collaborate with cross-functional teams (Product, Engineering, Finance, Growth) to embed foundational credit risk controls into new products and features
Stay updated on industry regulations and best practices, applying this knowledge to pro-active risk management planning and policy development
Requirements:
3+ years of progressive experience in credit risk strategy, portfolio management, or collections strategy, preferably within a high-growth lending, Fintech, or Financial Services environment
Proven ability to use advanced data analysis tools (SQL, Python/R, or similar) to extract, manipulate, and analyze large datasets
Deep understanding of the credit lifecycle, various credit losses typologies, and familiarity with consumer credit data, scores, and attributes
Demonstrated experience in translating analytical findings into clear, executable rules for automated decisioning systems
Exceptional stakeholder management and collaboration skills, with the ability to clearly articulate complex risk findings to non-technical partners
What we offer:
Flexible Pay: You choose your mix of cash and equity in Neo
Total Rewards: You’ll receive competitive benefits, perks, and in some cases, role-specific short-term incentives reflecting impact, performance and support long-term ownership
All team members have a stake in Neo’s success and earn meaningful equity through stock options