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This role is part of the Courier Pay & Optimization team, within the Delco Logistics department. The Delco (delivery by courier) delivery model is a network of self-supporting delivery contractors across global markets. As the Courier Pay Optimization Senior Analyst, you will play a key role in developing a comprehensive approach to courier pay. You will be responsible for data insights to drive short-term tactical changes and contributing analysis to support the long-term pay strategy. Working closely with various global functions, including markets, product, and data science teams, you will leverage economic frameworks to assess network performance, courier behaviour, and market conditions with a focus on enhancing courier pay and incentives.
Job Responsibility:
Support key courier pay initiatives by providing data, insights and recommendations
Deep dive into courier pay issues, tools or product features to find opportunities for improvement
Apply statistical modeling methods to assess the potential impact of courier pay strategies on profitability and evaluate their implementation
Collaborate with markets adopting the contractor delivery model to refine and enhance courier pay and incentive programs
Communicate data insights and recommendations to relevant stakeholders
Requirements:
3-5+ years’ experience in analytics or a related role
Advanced SQL skills and experience with complex data structures
Visualisation skills with Tableau / Looker (or similar) and Google Sheets
Familiarity with A/B testing, experimental design, and statistical analysis
Proactive, self-motivated and curious, ability to run with an idea
Adaptability to work in a dynamic and ambiguous environment, where priorities may change and new business obstacles may arise
Work well under pressure and can balance multiple priorities
Great communication skills and able to explain data to various audiences