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The Senior Analyst, Controls and Issues Advisory within the newly formed Controls Office supports the processes to ensure Vocalink Limited’s operations are compliant with policies, procedures and regulations, while also identifying and addressing any control weakness or issues. This involves analysing and supporting the implementation of controls, monitoring their effectiveness and providing recommendations for improvement. The team is dedicated to ensuring that Vocalink’s services remains robust, secure, and seamless for 60+million citizens every day – in numbers, that is 11 billion transactions every year with a value of over £6 trillion. We are seeking a talented risk and controls practitioner to support the continuous improvement of controls robustness and to assist in the delivery of actions that are required to remediate identified issues.
Job Responsibility:
Analyse existing controls, support in the identification of control gaps and provide controls and issues assistance to 1LOD functions in line with Vocalink Limited’s Enterprise Risk Management Framework
Support the implementation of applicable procedures to enable effective 1LOD adoption of Vocalink’s control and Issue management policies and processes
Assist in the management and maintenance of the Controls Library (L1-L3)
Analyse proposed new controls or changes to existing controls in line with agreed processes and provide a view on the appropriateness of the proposals
Assist with the completion of control effectiveness assessments
Analyse and support the remediation of control deficiencies and provide issues triage and submission validation
Undertake analysis of the control environment and make improvement recommendations
Promote collaborative working relationships with stakeholders across the organisation
Present and engage effectively with colleagues across Vocalink and Mastercard
Requirements:
Understanding of internal controls framework principles
An understanding of key operational risk management principles and approaches
Experience of working in or advising functions on operational risk controls and issues management
Experience in supporting Risk and Controls Self-Assessment (RCSA) processes, ideally in a banking, financial services, IT or payments context
An understanding of key operational resilience principles
Experience of working in 1st or 2nd line risk teams or within 3rd line Internal Audit functions within a financial services environment
Experience in supporting the application of operational risk frameworks and understanding of risk assessment methodologies
Ability to communicate effectively with stakeholders across the organisation (both written and oral)
Strong analytical, reporting and presentation skills
Ability to remain calm and focused when working under pressure
Ability to prioritise workload to suit business needs